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NEEO Remote & Brain

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Remote turning off and failing to reboot
My remote (a black cat) for the past few weeks has been misbehaving. the screen goes black, the remote is unresponsive and appears to have shut down on its own.…
- Claudio Guareschi
- Claudio_Guareschi.1
- 2 yrs ago
- 18 replies
- 339
- Karl SmithTOP CONTRIBUTOR ☆☆☆1 yr ago
- NEEO Remote & Brain
Imposible to add new favorite channels
Can anyone add favorite channels? I have tried several times for the las hours, but the channels are not added. The first step of Neeo’s final dead?
- Óscar Abilleira Muñiz
- Oscar_Abilleira_Muniz
- 1 yr ago
- 3 replies
- 46
- Óscar Abilleira Muñiz1 yr ago
- NEEO Remote & Brain
Cant connect brain to wifi
Can’t connect brain to wifi,I moved the remote to a new house,reseted everything and now im stuck with the brain connection ..what to do ?
- Dima Alexandru
- Dima_Alexandru
- 1 yr ago
- 3 replies
- 56
- Emmanuel SerebeTOP CONTRIBUTOR ☆☆☆1 yr ago
- NEEO Remote & Brain
NEEO Devices in Alexa App
NEEO seems to somehow partially announce devices in the Alexa App as Belkin or Wemo Device. But since I own a home automation system with a Smart Home Skill I would not like these devices to appear.…
- Fonzo
- Fonzo
- 1 yr ago
- 1 reply
- 143
- Alex Bayer1 yr ago
- NEEO Remote & Brain
NEEO cloud is not reachable
When I try to add a device in the NEEO App in can only see this text: NEEO cloud is not reachable, so no IR device will be available for install. You can install SDK and custom devices.…
- Fonzo
- Fonzo
- 1 yr ago
- 7 replies
- 297
- Markus M1 yr ago
- NEEO Remote & Brain
Remote does not charge anymore
My remote doesn't charge anymore and is now completely empty. What I tried: * I measured the voltage on the charger pins and there are at 5V as expected.…
- Roland Huss
- Roland_Huss
- 1 yr ago
- 1 reply
- 60
- nuroTOP CONTRIBUTOR ☆☆☆1 yr ago
- NEEO Remote & Brain
Remote crashing after firmware update
Hi, having an issue with the remote crashing ever since the the new firmware updates. Brain has been updated and remote shows no new firmware available.…
- Aaron Ranson
- Consumer
- Aaron_Ranson
- 2 yrs ago
- 5 replies
- 355
- 2
- Karl SmithTOP CONTRIBUTOR ☆☆☆1 yr ago
- NEEO Remote & Brain
Class Action Suit?
I can't be the only one in this boat. While the NEEO still hadn't received all the promised features, it was a stable, solid, wonderfully-performing remote until their final "update",…
- Travis Ballstadt
- Travis_Ballstadt
- 1 yr ago
- 1 reply
- 210
- 3
- Karl SmithTOP CONTRIBUTOR ☆☆☆1 yr ago
- NEEO Remote & Brain
Tastenfunktionen ändern
Hi, Wenn Ich meinen SAT Receiver (VU Zero) benutze und auf die Menütaste drücke erscheint nicht das Menü sondern der EPG. Lässt sich dies irgendwo ändern? Danke für eure Hilfe
- David
- David.7
- 1 yr ago
- 5 replies
- 39
- nuroTOP CONTRIBUTOR ☆☆☆1 yr ago
- NEEO Remote & Brain
How to update your NEEO
When we release an update, it may take a while until your NEEO Brain shows the notification. The reason for that is that we only check for updates when the NEEO Brain is rebooted or every couple of…
- Patrick@NEEO
- Community Manager
- Patrick
- 2 yrs ago
- 41 replies
- 5,849
- 9
- Quintin Erasmus1 yr ago
- NEEO Remote & Brain
How do I move config between brains
I have to exchange my NEEO brain, but don't want to reconfigure everthing. How can I move my config between two brains. Backup&Restore didn't work, it seems to be bound on brain ID. Michael
- Michael R.
- User
- Michael_R
- 1 yr ago
- 4 replies
- 120
- Michael R.1 yr ago
- NEEO Remote & Brain
Remote screen going bad?
Just noticed tonight that my screen is flickering strangely.
- Travis Ballstadt
- Travis_Ballstadt
- 2 yrs ago
- 45 replies
- 808
- Levi Roberts1 yr ago
- NEEO Remote & Brain
Kontrast Neeo Remote
Hallo, seit kurzer Zeit ist der Kontrast, bzw. die Helligkeit der Neeo Remote zu niedrig. Tagsüber sind die Informationen auf dem Remote Bildschirm kaum zu lesen (zu dunkel).…
- Harald Wegscheider
- Hwegsche
- 1 yr ago
- 6 replies
- 46
- Harald Wegscheider1 yr ago
- NEEO Remote & Brain
Failed to get pending NEEO remote firmware
I updated the brain software today. The remote now fails to update. The remote tells me to update the brain using the app, but the app says the brain is current.…
- Frank Karbarz
- Frank_Karbarz
- 1 yr ago
- 1 reply
- 97
- 1
- Frank Karbarz1 yr ago
- NEEO Remote & Brain
Sunrise tv box uhd
Hallo unter was finde ich die sunrise tv box uhd?
- Billy B
- Billy_B
- 1 yr ago
- 2 replies
- 65
- Fonzo1 yr ago
- NEEO Remote & Brain
Remote not charging
My remote will not charge on it's charging base. All the wires are all functional.
- Vaibhav Patel
- Vaibhav_Patel
- 1 yr ago
- 27
- NEEO Remote & Brain
Second remote and brain
I have a second neeo remote in the set with the brain. how can I now configure the second with the app?
- Billy B
- Billy_B
- 1 yr ago
- 28
- 1
- NEEO Remote & Brain
Hintergrund ändern
Hallo habe eine neeo black cat. Am anfang hatte es ein hintergrund bild, jedoch jetzt ist das menü schwarz. Wie kann ich den hintergrund des displaymenü wechseln?…
- Billy B
- Billy_B
- 1 yr ago
- 1 reply
- 61
- Fonzo1 yr ago
- NEEO Remote & Brain
Change background???
Hello have a neeo black cat. At first it had a background picture, but now the menu is black. How can I change the background of the display menu? How can I change the MENU button on the remote?
- Billy B
- Billy_B
- 1 yr ago
- 69
- NEEO Remote & Brain
Bluetooth
Does anyone know if or how you connect to Neo via Bluetooth, I this at all possible ?
- Stephen Karp
- Stephen_Karp
- 1 yr ago
- 25 replies
- 652
- Fonzo1 yr ago
- NEEO Remote & Brain
Playstation 4 trotz Einbingung nicht nutzbar
Hallo, ich versuche es zunähst einmal auf deutsch :-). Ich besitze seit gestern eine Neeo One Remote & Brain und habe bisher meinen TV, den Apple TV & die NVidia Shield eingebunden,…
- Sebastian Paepke
- Sebastian_Paepke
- 1 yr ago
- 1 reply
- 43
- Daniel Jordi1 yr ago
- NEEO Remote & Brain
Firmware-Update does not work - still on 0.51.13
Hi guys since weeks i'm waiting for the latest Firmware update! why is tis not visible for me. Maybe it's because the account does not work anymore. I also can't download the device updates.…
- Kurt Meyer
- Kurt_Meyer
- 1 yr ago
- 1 reply
- 180
- Kurt Meyer1 yr ago
- NEEO Remote & Brain
How does Neeo work ?
Hi, The remote connects directly to the brain or connects to the router ? The remote control appears on the list of devices connected to the router, only a few seconds after it starts,…
- David T
- David_T
- 1 yr ago
- 3 replies
- 84
- Markus MTOP CONTRIBUTOR ☆☆☆1 yr ago
- NEEO Remote & Brain
Cannot communicate with Brain :(
Bonjour, pouvons-nous forcer la connexion du cerveau par RJ45 plutôt que par Wifi? Je me déconnecte constamment ... "la communication avec le cerveau ne peut pas" À moins que le problème ne vienne…
- David T
- David_T
- 1 yr ago
- 6 replies
- 84
- David T1 yr ago
- NEEO Remote & Brain
Weekly Brain Reboot To Fix Connection Issues
Like many others, I've had ongoing issues where my remote becomes unresponsive after a few days. Usually it will start skipping a few button presses but then does a full lockup and eventually loses…
- Jon Iverson
- Jon_Iverson
- 1 yr ago
- 2 replies
- 59
- Jon Iverson1 yr ago
- NEEO Remote & Brain

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