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NEEO Remote & Brain

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Brains turning a TV in another room?!?!?
I recently purchased a new Samsung TV after a lightning strike. I have two brains in two different rooms that are not connected (Not intentionally anyway). Both rooms have Samsung TVs.…
- Ben Wright
- Ben_Wright
- 2 yrs ago
- 5 replies
- 42
- Kevin Ward2 yrs ago
- NEEO Remote & Brain
Network is not the WiFi phone is using error/ no remote pairing
I keep getting this error message saying brain and phone aren’t on sane WiFi but they are . If i connect a way app works fine with controlling everything ,…
- Kevin Ward
- kevinmward
- 2 yrs ago
- 2 replies
- 35
- Kevin Ward2 yrs ago
- NEEO Remote & Brain
Second Brain
Does anyone have a second brain setup and have Amazon Fire TV on two TVs? Can you control both separately or do they send signals to both brains. I have another brain coming from a friend that…
- Brent H
- Brent_H
- 2 yrs ago
- 2 replies
- 47
- 1
- Markus MTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
Remote has gone black. Won’t turn on.
I haven’t used my NEEO in the basement for a while. I came down and noticed the screen didn’t turn on when I removed it from the base. It’s dead. I checked the outlet to make sure it’s getting power.…
- Brad Goertzen
- Brad_Goertzen
- 4 yrs ago
- 32 replies
- 1,336
- Mike Z2 yrs ago
- NEEO Remote & Brain
Neeo Fernbedienung ist tot
Hallo zusammen, Seit Heute Abend ist meine Neeo Fernbedienung tot. Ich kann sie nicht einschalten egal ob mit dem Power Button, mit dem Drücken und halten von Ok und Power Button,…
- Thomas Fischer
- Thomas_Fischer
- 3 yrs ago
- 5 replies
- 510
- Dede Ayache2 yrs ago
- NEEO Remote & Brain
Some channel icons disappeared...
BBC1, BBC2, ITV, C4 and C5 icons disappeared suddenly from remote screen a couple weeks ago. Have done multiple restarts of remote and brain but not come back...
- William Laverick-Joyce
- WNJ85
- WNJ85
- 2 yrs ago
- 2 replies
- 151
- 1
- Sakis Sarris2 yrs ago
- NEEO Remote & Brain
Remote keeps reconnecting without success
Hi there, my remote can not work as normal, and it keeps showing the “reconnecting” on screen i have tried to reset the remote also the brain, but it does not help please help!
- Wai Pan Chong
- Wai_Pan_Chong
- 2 yrs ago
- 1 reply
- 89
- Emmanuel SerebeTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
Remote turning off and failing to reboot
My remote (a black cat) for the past few weeks has been misbehaving. the screen goes black, the remote is unresponsive and appears to have shut down on its own.…
- Claudio Guareschi
- Claudio_Guareschi.1
- 3 yrs ago
- 18 replies
- 380
- Karl SmithTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
Imposible to add new favorite channels
Can anyone add favorite channels? I have tried several times for the las hours, but the channels are not added. The first step of Neeo’s final dead?
- Óscar Abilleira Muñiz
- Oscar_Abilleira_Muniz
- 2 yrs ago
- 3 replies
- 51
- Óscar Abilleira Muñiz2 yrs ago
- NEEO Remote & Brain
Cant connect brain to wifi
Can’t connect brain to wifi,I moved the remote to a new house,reseted everything and now im stuck with the brain connection ..what to do ?
- Dima Alexandru
- Dima_Alexandru
- 2 yrs ago
- 3 replies
- 65
- Emmanuel SerebeTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
NEEO Devices in Alexa App
NEEO seems to somehow partially announce devices in the Alexa App as Belkin or Wemo Device. But since I own a home automation system with a Smart Home Skill I would not like these devices to appear.…
- Fonzo
- Fonzo
- 2 yrs ago
- 1 reply
- 173
- Alex Bayer2 yrs ago
- NEEO Remote & Brain
NEEO cloud is not reachable
When I try to add a device in the NEEO App in can only see this text: NEEO cloud is not reachable, so no IR device will be available for install. You can install SDK and custom devices.…
- Fonzo
- Fonzo
- 2 yrs ago
- 7 replies
- 316
- Markus M2 yrs ago
- NEEO Remote & Brain
Remote does not charge anymore
My remote doesn't charge anymore and is now completely empty. What I tried: * I measured the voltage on the charger pins and there are at 5V as expected.…
- Roland Huss
- Roland_Huss
- 2 yrs ago
- 1 reply
- 77
- nuroTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
Remote crashing after firmware update
Hi, having an issue with the remote crashing ever since the the new firmware updates. Brain has been updated and remote shows no new firmware available.…
- Aaron Ranson
- Consumer
- Aaron_Ranson
- 4 yrs ago
- 5 replies
- 369
- 2
- Karl SmithTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
Class Action Suit?
I can't be the only one in this boat. While the NEEO still hadn't received all the promised features, it was a stable, solid, wonderfully-performing remote until their final "update",…
- Travis Ballstadt
- Travis_Ballstadt
- 3 yrs ago
- 1 reply
- 226
- 3
- Karl SmithTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
Tastenfunktionen ändern
Hi, Wenn Ich meinen SAT Receiver (VU Zero) benutze und auf die Menütaste drücke erscheint nicht das Menü sondern der EPG. Lässt sich dies irgendwo ändern? Danke für eure Hilfe
- David
- David.7
- 2 yrs ago
- 5 replies
- 41
- nuroTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
How to update your NEEO
When we release an update, it may take a while until your NEEO Brain shows the notification. The reason for that is that we only check for updates when the NEEO Brain is rebooted or every couple of…
- Patrick
- Patrick
- 4 yrs ago
- 41 replies
- 6,292
- 9
- Quintin Erasmus2 yrs ago
- NEEO Remote & Brain
How do I move config between brains
I have to exchange my NEEO brain, but don't want to reconfigure everthing. How can I move my config between two brains. Backup&Restore didn't work, it seems to be bound on brain ID. Michael
- Michael R.
- User
- Michael_R
- 3 yrs ago
- 4 replies
- 122
- Michael R.2 yrs ago
- NEEO Remote & Brain
Remote screen going bad?
Just noticed tonight that my screen is flickering strangely.
- Travis Ballstadt
- Travis_Ballstadt
- 4 yrs ago
- 45 replies
- 826
- Levi Roberts2 yrs ago
- NEEO Remote & Brain
Kontrast Neeo Remote
Hallo, seit kurzer Zeit ist der Kontrast, bzw. die Helligkeit der Neeo Remote zu niedrig. Tagsüber sind die Informationen auf dem Remote Bildschirm kaum zu lesen (zu dunkel).…
- Harald Wegscheider
- Hwegsche
- 3 yrs ago
- 6 replies
- 48
- Harald Wegscheider3 yrs ago
- NEEO Remote & Brain
Failed to get pending NEEO remote firmware
I updated the brain software today. The remote now fails to update. The remote tells me to update the brain using the app, but the app says the brain is current.…
- Frank Karbarz
- Frank_Karbarz
- 3 yrs ago
- 1 reply
- 103
- 1
- Frank Karbarz3 yrs ago
- NEEO Remote & Brain
Sunrise tv box uhd
Hallo unter was finde ich die sunrise tv box uhd?
- Billy B
- Billy_B
- 3 yrs ago
- 2 replies
- 84
- Fonzo3 yrs ago
- NEEO Remote & Brain
Remote not charging
My remote will not charge on it's charging base. All the wires are all functional.
- Vaibhav Patel
- Vaibhav_Patel
- 3 yrs ago
- 29
- NEEO Remote & Brain
Second remote and brain
I have a second neeo remote in the set with the brain. how can I now configure the second with the app?
- Billy B
- Billy_B
- 3 yrs ago
- 29
- 1
- NEEO Remote & Brain
Hintergrund ändern
Hallo habe eine neeo black cat. Am anfang hatte es ein hintergrund bild, jedoch jetzt ist das menü schwarz. Wie kann ich den hintergrund des displaymenü wechseln?…
- Billy B
- Billy_B
- 3 yrs ago
- 1 reply
- 73
- Fonzo3 yrs ago
- NEEO Remote & Brain

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