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NEEO Remote & Brain

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How to update your NEEO
When we release an update, it may take a while until your NEEO Brain shows the notification. The reason for that is that we only check for updates when the NEEO Brain is rebooted or every couple of…
- Patrick@NEEO
- Community Manager
- Patrick
- 9 mths ago
- 36 replies
- 4807
- 9
- Renier Hugo3 mths ago
- NEEO Remote & Brain
NEEO and WPA2 Enterprise WiFi
Hi, I just received my Neeo today (Black cat) seems really cool, but as my WiFi is WPA2 Enterprise (with login / password) I cannot configure the brain to use the WiFi.…
- pgaultier
- pgaultier
- 1 yr ago
- 15 replies
- 538
- vistalba3 mths ago
- NEEO Remote & Brain
Random power on detection on LIFX
I noticed 2 of my fibaro wallplugs toggling on off randomly. When I looked into the event log it said they have been triggered by a power on event of my LIFX bulb in the same room.…
- Thomas Hebendanz
- Thomas_Hebendanz
- 5 mths ago
- 31 replies
- 339
- Thomas Hebendanz3 mths ago
- NEEO Remote & Brain
Is the Brain a Z-wave gateway ?
Does the Brain operate like a Z-Wave gateway ? So the Neeo control talks to the Brain via WiFi (LAN) and then the Brain is able to talk to any Z-Wave device - is that correct ? In my case,…
- Sam Ash
- Sam_Ash
- 1 yr ago
- 9 replies
- 530
- Sam Ash3 mths ago
- NEEO Remote & Brain
App Won't Connect
Hi, Has anyone else experienced the app not connecting to the brain at all (iOS), all I see is the spinner and nothing else happens? I've rebooted the brain several times to no avail yet the remote…
- Kenneth Watt
- Kenneth_Watt
- 3 mths ago
- 4 replies
- 84
- Ingrid@NEEO3 mths ago
- NEEO Remote & Brain
Stand alone remote usage
Firstly I appreciate my first post is a question which isn't very polite however I don't have a Neeo system, I need to find out if it will do what I need first before buying it.…
- Alex Martin
- Alex_Martin
- 4 mths ago
- 8 replies
- 181
- Alex Martin3 mths ago
- NEEO Remote & Brain
Neeo Fernbedienung ist tot
Hallo zusammen, Seit Heute Abend ist meine Neeo Fernbedienung tot. Ich kann sie nicht einschalten egal ob mit dem Power Button, mit dem Drücken und halten von Ok und Power Button,…
- Thomas Fischer
- Thomas_Fischer
- 3 mths ago
- 4 replies
- 151
- Ingrid@NEEO3 mths ago
- NEEO Remote & Brain
Remote turning off and failing to reboot
My remote (a black cat) for the past few weeks has been misbehaving. the screen goes black, the remote is unresponsive and appears to have shut down on its own.…
- Claudio Guareschi
- Claudio_Guareschi.1
- 4 mths ago
- 6 replies
- 115
- Ingrid@NEEO3 mths ago
- NEEO Remote & Brain
Ein- / Ausschalten geht, danach aber keine Steuerung der Geräte möglich
Hi, ich habe seit ca. 1 Woche folgendes Problem; Geräte (TV, Apple TV, Receiver) lassen sich korrekt einschalten, danach bleibt die Remote jedoch auf dem „Welcome Home“ Screen hängen und geht nicht…
- Fabian
- Fabian.2
- 3 mths ago
- 2 replies
- 195
- Fabian3 mths ago
- NEEO Remote & Brain
Set-up successes and issue
Hello, just moved to planet NEEO. Bought the starter pack with Brain and Remote. Was able to get Brain up and running. Paired remote and Brain successfully.…
- Frank Mattes
- Frank_Mattes
- 3 mths ago
- 4 replies
- 101
- Andy@NEEO3 mths ago
- NEEO Remote & Brain
Remote has gone black. Won’t turn on.
I haven’t used my NEEO in the basement for a while. I came down and noticed the screen didn’t turn on when I removed it from the base. It’s dead. I checked the outlet to make sure it’s getting power.…
- Brad Goertzen
- Brad_Goertzen
- 1 yr ago
- 29 replies
- 778
- Matt Pearson3 mths ago
- NEEO Remote & Brain
Brain lost Wifi
Just a couple of days after upgrading to newest firmware my Brain lost Wifi connectivity. I managed to connect from app to Brain after connecting Brain to network via ethernet cable,…
- Björn Strömros
- Bjorn_Stromros
- 7 mths ago
- 29 replies
- 527
- 2
- Jeff@NEEO3 mths ago
- NEEO Remote & Brain
SSID
My Netgear router does not show a"hidden SSID " although the system documentation says the default is "netgear". A security pin is printed on the bottom.…
- Michael Lutz
- Michael_Lutz
- 3 mths ago
- 6 replies
- 95
- nuroTOP CONTRIBUTOR ☆☆☆3 mths ago
- NEEO Remote & Brain
MAC Address Remote
How do I determine the MAC address of the remote?
- Paul SpeeTOP CONTRIBUTOR ☆☆☆
- Paul_Spee
- 4 mths ago
- 4 replies
- 65
- Niels de KlerkTOP CONTRIBUTOR ☆☆☆3 mths ago
- NEEO Remote & Brain
Neeo remote not connecting to WIFI
Hi, I got my neeo brain and remote today and setup the brain and app works good, when i try to pair my remote it says Oh no! something worng, i am using Netgear XR500 router I have tried all the…
- Anand
- Anand
- 4 mths ago
- 23 replies
- 350
- Jeff@NEEO4 mths ago
- NEEO Remote & Brain
Controlling TV
I am able to set up my cable box in addition to my tv, however, when I want to access the smart hub on the television, I can only control it if I have the tv recipe on which leads to constantly…
- Michael Hernandez
- Michael_Hernandez
- 4 mths ago
- 1 reply
- 105
- Ingrid@NEEO4 mths ago
- NEEO Remote & Brain
vizio E65-E1
I am able to control the TV with NEEO but not able go to my TV Menu or TV Settings as if you were using the actual Vizio remote, I only can control the basic options.…
- Far Zad
- Far_Zad
- 4 mths ago
- 1 reply
- 102
- Ingrid@NEEO4 mths ago
- NEEO Remote & Brain
Occasional fast flickering on top part of the remote screen
This never happened before I last updated the firmware on my NEEO and NEEO Remote. Now, usually once every day or two, when the remote screen turns on the top 1/3 or so is flickering as if the…
- Ben McClure
- Ben_McClure
- 4 mths ago
- 7 replies
- 177
- Jeff@NEEO4 mths ago
- NEEO Remote & Brain
IR signals from NEEO when connected to brain?
So, when NEEO is connected to the brain, will it transmitt IR signals directly or does it communicate signals by wifi to brain which in turn transmits IR or both ways?…
- Dag Frode Arnø
- Dag_Frode_Arno
- 4 mths ago
- 3 replies
- 84
- Dag Frode Arnø4 mths ago
- NEEO Remote & Brain
Volume on NEEO Remote
Hi! When using Volume Up / Down on my remote, it controls my receivers volume up & down. Which is fine. But it's really working bad when I want to fine adjust the volume; my receiver volume has 0,…
- Pär
- Par
- 1 yr ago
- 12 replies
- 251
- Lukas Läderach4 mths ago
- NEEO Remote & Brain
Remote does not work after start TV
Hi, when I start the TV recipe my Remote starts the TV and soundbar and after finishing the recipe it displays at the top the bar with the TV symbol and the Power off button but it doesn‘t activate…
- Matthias
- Matthias
- 4 mths ago
- 3 replies
- 107
- nuroTOP CONTRIBUTOR ☆☆☆4 mths ago
- NEEO Remote & Brain
Please wait screen
What's the story with the "please wait" screen. sometimes the remote responds to 3 or 4 commands and then nothing works anymore, on the screen is then "please wait" it stays there for 4 to 10 seconds…
- jan venema
- jan_venema
- 4 mths ago
- 97
- NEEO Remote & Brain
ARC Audio Interruptions when using HDMI on Brain
Hi, so I noticed that when you first released HDMI based device support but I did not investigate further as at that point I had no use for the HDMI stuff.…
- Thomas Hebendanz
- Thomas_Hebendanz
- 5 mths ago
- 6 replies
- 197
- Thomas Hebendanz4 mths ago
- NEEO Remote & Brain
NEEO crashed can not reconnect to WiFi after reset
Had NEEO set up with Lifx bulbs, Samsung TV, Denon Amp and Qnap TS-453A for Kodi. For some unknown reason remote suddenly stopped changing from TV to Kodi.…
- Craig Davidson
- Craig_Davidson
- 4 mths ago
- 8 replies
- 176
- Jeff@NEEO4 mths ago
- NEEO Remote & Brain
Do Brain IR blaster and IR extender always fire together? Can I explicitly assign ONLY ONE of them to control each device?
Hello, I am a newbie just starting, so forgive my naïve question. I have two similar TVs located in two adjacent rooms, both connected to the same receiver (different zones).…
- Leonid Glazychev
- Leonid_Glazychev
- 4 mths ago
- 5 replies
- 184
- Markus MahrTOP CONTRIBUTOR ☆☆☆4 mths ago
- NEEO Remote & Brain

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