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NEEO Remote & Brain

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Remote stuck cycling.
Hey, I've recently bought the neeo remote and brain, brain works fine with mobile app however when I tried powering on the remoteit forever remains inloading/cycling loop and won't do anything.…
- Mohammad Ummair
- Mohammad_Ummair
- 5 mths ago
- 2 replies
- 112
- Ingrid@NEEO5 mths ago
- NEEO Remote & Brain
Brain preference of Ethernet vs WiFI
Does the brain prefer to use its Ethernet connection over WiFi when the Ethernet connection is present? I noticed two IP’s being assigned to the brain and the instructions suggest removing Ethernet…
- David kopack
- David_kopack
- 5 mths ago
- 1 reply
- 162
- 1
- Markus MahrTOP CONTRIBUTOR ☆☆☆5 mths ago
- NEEO Remote & Brain
Receiver switches to NEEO's input sometimes
I have my NEEO Brain plugged into my receiver via an HDMI cable to allow for CEC control of my devices. This generally works, except sometimes I run into a persistent issue usually requiring a brain…
- Ben McClure
- Ben_McClure
- 6 mths ago
- 4 replies
- 84
- Ben McClure5 mths ago
- NEEO Remote & Brain
REMOTE ISSUE - Firmware Update 0.51.13
I attempted to update both brain and remote firmware, which appears to have worked; however, the remote isn't responding to the update. I keep getting the same message on the remote,…
- Gio
- Gio
- 5 mths ago
- 1 reply
- 176
- Ingrid@NEEO5 mths ago
- NEEO Remote & Brain
Remote Loses Communication with Brain after 0.56.06 Update
Since the recent new firmware update (0.56.06), my NEEO remote loses contact with the Brain, especially after an extended period of time (see first picture).…
- Enrique Alvarez
- Enrique_Alvarez
- 7 mths ago
- 17 replies
- 542
- 2
- Sean Booth5 mths ago
- NEEO Remote & Brain
Hand Recognition
Where is it at ? will it work when Neeo arrives or will it be in a new release of the software or has it been scraped ?
- Michael Hebert
- 2 NEEO owner :)
- Michael_Hebert
- 1 yr ago
- 41 replies
- 2035
- 17
- sagdusmir5 mths ago
- NEEO Remote & Brain
Connection issues again and again
From day one, I have the same issues. All the firmware updates so far did not address these issues so far. The remote is just not really usable as of today.…
- Tetrikus
- Tetrikus
- 8 mths ago
- 22 replies
- 606
- Emmanuel SerebeTOP CONTRIBUTOR ☆☆☆5 mths ago
- NEEO Remote & Brain
MyCANAL application on Apple TV 4
Hello, in France, we have a distributor who nome canal + and we can watch TV but also the TV on demand via an Android application or Apple TV application. The application is called "mycanal".…
- Torresan Guillaume
- Torresan_Guillaume
- 5 mths ago
- 1 reply
- 141
- 1
- Ingrid@NEEO5 mths ago
- NEEO Remote & Brain
Brain losing network connection
My Brain starts blinking (white) randomly 1, 2 times a day. It loses both network connections (WiFi & LAN). I have to manually disconnect it from the power source and reboot to reestablish the…
- Jérôme Matter
- Web-Developer
- Jerome_Matter
- 1 yr ago
- 56 replies
- 847
- Jeff@NEEO5 mths ago
- NEEO Remote & Brain
Remote will not power on
@Patrick who should I get in touch with for a remote that will not power on? I have a black cat combo as well as two other combos. One of the black cat remotes does not power on at all.…
- Brian B
- Brian_B
- 1 yr ago
- 43 replies
- 1735
- 2
- Jeff@NEEO5 mths ago
- NEEO Remote & Brain
Problem: Hard buttons not responding
@Patrick After starting the TV recipe, I've left the remote alone for a few minutes. Then I changed a channel with a favorite. But when I tried to adjust the volume or any other hard button,…
- Mandragore
- Mandragore
- 1 yr ago
- 78 replies
- 1267
- Jeff@NEEO5 mths ago
- NEEO Remote & Brain
CEC issue after use of Amazon Alexa
Hey guys, I am watching a very strange buggy behaviour. Yesterday my sisters kid told my Alexa to turn on my TV. Every since that the TV would be turned on continously (right after it is turned off).…
- Thomas Hebendanz
- Thomas_Hebendanz
- 6 mths ago
- 13 replies
- 309
- Ingrid@NEEO5 mths ago
- NEEO Remote & Brain
How to update your NEEO
When we release an update, it may take a while until your NEEO Brain shows the notification. The reason for that is that we only check for updates when the NEEO Brain is rebooted or every couple of…
- Patrick@NEEO
- Community Manager
- Patrick
- 1 yr ago
- 36 replies
- 5254
- 9
- Renier Hugo5 mths ago
- NEEO Remote & Brain
NEEO and WPA2 Enterprise WiFi
Hi, I just received my Neeo today (Black cat) seems really cool, but as my WiFi is WPA2 Enterprise (with login / password) I cannot configure the brain to use the WiFi.…
- pgaultier
- pgaultier
- 1 yr ago
- 15 replies
- 568
- vistalba5 mths ago
- NEEO Remote & Brain
Random power on detection on LIFX
I noticed 2 of my fibaro wallplugs toggling on off randomly. When I looked into the event log it said they have been triggered by a power on event of my LIFX bulb in the same room.…
- Thomas Hebendanz
- Thomas_Hebendanz
- 7 mths ago
- 31 replies
- 448
- Thomas Hebendanz5 mths ago
- NEEO Remote & Brain
Is the Brain a Z-wave gateway ?
Does the Brain operate like a Z-Wave gateway ? So the Neeo control talks to the Brain via WiFi (LAN) and then the Brain is able to talk to any Z-Wave device - is that correct ? In my case,…
- Sam Ash
- Sam_Ash
- 1 yr ago
- 9 replies
- 557
- Sam Ash5 mths ago
- NEEO Remote & Brain
App Won't Connect
Hi, Has anyone else experienced the app not connecting to the brain at all (iOS), all I see is the spinner and nothing else happens? I've rebooted the brain several times to no avail yet the remote…
- Kenneth Watt
- Kenneth_Watt
- 5 mths ago
- 4 replies
- 103
- Ingrid@NEEO5 mths ago
- NEEO Remote & Brain
Stand alone remote usage
Firstly I appreciate my first post is a question which isn't very polite however I don't have a Neeo system, I need to find out if it will do what I need first before buying it.…
- Alex Martin
- Alex_Martin
- 7 mths ago
- 8 replies
- 207
- Alex Martin5 mths ago
- NEEO Remote & Brain
Neeo Fernbedienung ist tot
Hallo zusammen, Seit Heute Abend ist meine Neeo Fernbedienung tot. Ich kann sie nicht einschalten egal ob mit dem Power Button, mit dem Drücken und halten von Ok und Power Button,…
- Thomas Fischer
- Thomas_Fischer
- 5 mths ago
- 4 replies
- 197
- Ingrid@NEEO5 mths ago
- NEEO Remote & Brain
Ein- / Ausschalten geht, danach aber keine Steuerung der Geräte möglich
Hi, ich habe seit ca. 1 Woche folgendes Problem; Geräte (TV, Apple TV, Receiver) lassen sich korrekt einschalten, danach bleibt die Remote jedoch auf dem „Welcome Home“ Screen hängen und geht nicht…
- Fabian
- Fabian.2
- 6 mths ago
- 2 replies
- 244
- Fabian6 mths ago
- NEEO Remote & Brain
Set-up successes and issue
Hello, just moved to planet NEEO. Bought the starter pack with Brain and Remote. Was able to get Brain up and running. Paired remote and Brain successfully.…
- Frank Mattes
- Frank_Mattes
- 6 mths ago
- 4 replies
- 113
- Andy@NEEO6 mths ago
- NEEO Remote & Brain
SSID
My Netgear router does not show a"hidden SSID " although the system documentation says the default is "netgear". A security pin is printed on the bottom.…
- Michael Lutz
- Michael_Lutz
- 6 mths ago
- 6 replies
- 105
- nuroTOP CONTRIBUTOR ☆☆☆6 mths ago
- NEEO Remote & Brain
Neeo remote not connecting to WIFI
Hi, I got my neeo brain and remote today and setup the brain and app works good, when i try to pair my remote it says Oh no! something worng, i am using Netgear XR500 router I have tried all the…
- Anand
- Anand
- 6 mths ago
- 23 replies
- 449
- Jeff@NEEO6 mths ago
- NEEO Remote & Brain
Controlling TV
I am able to set up my cable box in addition to my tv, however, when I want to access the smart hub on the television, I can only control it if I have the tv recipe on which leads to constantly…
- Michael Hernandez
- Michael_Hernandez
- 7 mths ago
- 1 reply
- 117
- Ingrid@NEEO6 mths ago
- NEEO Remote & Brain
vizio E65-E1
I am able to control the TV with NEEO but not able go to my TV Menu or TV Settings as if you were using the actual Vizio remote, I only can control the basic options.…
- Far Zad
- Far_Zad
- 6 mths ago
- 1 reply
- 121
- Ingrid@NEEO6 mths ago
- NEEO Remote & Brain

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