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NEEO Remote & Brain

Remote reconnecting
@Andy @Patrick from time to time my remote shows a black screen with the loading circle and “reconnecting” at thebottom of the screen. It then takes some time to reconnect and show the usual control…
- BuzzLightyear
- To infinity and beyond...
- BuzzLightyear
- 3 yrs ago
- 19 replies
- 729
- Jeff2 yrs ago
- NEEO Remote & Brain
Screen background on remote
Hi gang - while the backgrounds provided from the factory are nice and all - what's the story with customizing these? For example the ability to use one color for one recipe a different for another…
- Peet Wright
- Peet_Wright
- 4 yrs ago
- 5 replies
- 614
- 9
- Mark verschuuren2 yrs ago
- NEEO Remote & Brain
Favourites missing after 0.53.8 firmware update
I updated the firmware to v0.53.8 yesterday but now all the slides of channel favourites for my Samsung UE48HU7500 (Neeo driver v63) are missing. If I try and Edit Slides for the device,…
- Tennant
- Tennant
- 2 yrs ago
- 84
- NEEO Remote & Brain
Backlit buttons
The buttons are not backlit? Makes it hard to use in dark room. This is a miss in my opinion.
- Jason Savory
- Jason_Savory
- 3 yrs ago
- 9 replies
- 684
- 5
- René Christoph Tümmler2 yrs ago
- NEEO Remote & Brain
- Raphael
- Raphael
- 3 yrs ago
- 3
- Official Response
- Reported - view
The remote is designed without backlit buttons. We believe if you have to look down to your buttons while operating the device something with the design would be wrong anyways.…
Hand recognition
Hello in which update this feature will be implemted? as i bought the remote if thought wau thats cool. But now im still waiting and waiting. Also the releases are longer as u told.…
- Alex Eigenmann
- Alex_Eigenmann
- 2 yrs ago
- 5 replies
- 203
- Mark Lopez2 yrs ago
- NEEO Remote & Brain
Black marks on Remote Screen - can be repaired/replaced?
About a week I picked up the Neeo Remote from the cradle, and there were black marks on the screen (I'd call them dead pixels, but that doesn't do it justice!…
- Mike Whooley
- Mike_Whooley
- 2 yrs ago
- 3 replies
- 124
- Mike Whooley2 yrs ago
- NEEO Remote & Brain
Brain reboots randomly - causes issues when powering off
I've been having an issue where the brain reboots at random. The reboots wouldn't be a problem if it wasn't for the effects it has on the active recipe.…
- Peter Lövgren
- Peter_Lovgren
- 3 yrs ago
- 10 replies
- 202
- Peter Lövgren2 yrs ago
- NEEO Remote & Brain
The future of NEEO: supported languages
Will NEEO be translated into different languages (as far as I know it is English only) in the near future? (Website, app, configuration of brain, use of remote) If yes,…
- Pierre-Alexandre
- PierreAlexandre
- 3 yrs ago
- 7 replies
- 519
- 4
- Karst2 yrs ago
- NEEO Remote & Brain
Who has "Cannot communicate with brain" issues?
Cannot communicate with brain. NEEO Remote, always! Hi all It's not a good sign, when the users of a product have to debug issues, but I made some progress on my issues and that's why I wanted to…
- Tetrikus
- Tetrikus
- 2 yrs ago
- 6 replies
- 163
- Niels de KlerkTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
Brand new NEEO brain won't power up
Today I tried to install my second (brand new) NEEO system at work, the one I plan to use for driver development. The brain doesn't power up (the white led stays off, no network activity).…
- Marc Martin
- Marc_Martin
- 2 yrs ago
- 2 replies
- 61
- Marc Martin2 yrs ago
- NEEO Remote & Brain
Change remote ID?
I've got two Onkyo devices in the same room. Prior to getting my Neeo I changed the remote ID on one so that the remotes wouldn't control the wrong device.…
- Jonathan Kirkpatrick
- Jonathan_Kirkpatrick
- 2 yrs ago
- 1 reply
- 42
- Ingrid@NEEO2 yrs ago
- NEEO Remote & Brain
Channel Favorite icons lose graphic
I Have set up channel favourites for my satellite tuner and found that strangely one icon graphic changes to a white square with a musical note symbol shortly after being used.…
- Jason Schwartz
- Jason_Schwartz
- 3 yrs ago
- 28 replies
- 521
- 3
- Kesna Lawrence2 yrs ago
- NEEO Remote & Brain
When is updated firmware expected?
Hi, when can we expect updated firmware? It has been a while..and eager to see new or improved functionality.
- Robbert Coppens
- Robbert_Coppens
- 2 yrs ago
- 1 reply
- 154
- 5
- Roland Berner2 yrs ago
- NEEO Remote & Brain
Remote error "Can not communicate with Brain" after 0.51.13 update
Almost daily the last few weeks. Often after the Remote wasn't used for hours. When it happens, the app/webapp and Brain still work. I have a Netgear WNDR 3700 router. No mesh. Separate 5 and 2.…
- Mandragore
- Mandragore
- 2 yrs ago
- 21 replies
- 374
- 1
- Mandragore2 yrs ago
- NEEO Remote & Brain
Remote connecting over Link when it's disabled
I have two brains and two remotes. I want them to operate independently as I need discrete IR output to multiple of the same device (for different rooms).…
- Matt B
- Matt_B
- 2 yrs ago
- 6 replies
- 53
- Matt B2 yrs ago
- NEEO Remote & Brain
Network LAN connector instead of Wifi?
Another newbie question I'm afraid. Where my Brain is located I have easy access to a wired LAN port. My Wifi has connected fine to it, but I wondered if there is any advantage to leaving it…
- Geoff T
- Geoff_T
- 2 yrs ago
- 6 replies
- 80
- Matt B2 yrs ago
- NEEO Remote & Brain
NEEO Brain Stopped working
My Neeo Brain just stopped working. This thing has been solid for months and spontaneously stopped working. Brain white light just flashes, Neeo remote can't find brain and has an error code that…
- JPII
- JPII
- 2 yrs ago
- 8 replies
- 307
- Jeff2 yrs ago
- NEEO Remote & Brain
What does the button on the top of the Brain actually do?
Tried to find the answer to this question: What does the button on the top of the Brain actually do? But could not find the answer 😕. Anyone? Thanks, Robin
- Robin S
- Robin_S
- 2 yrs ago
- 2 replies
- 82
- Robin S2 yrs ago
- NEEO Remote & Brain
Apple tv swipe gesture
Hey guys, just got My Neeo a few days ago. Got the basics setup and loving it so far. i am running into an issue with the appletv though. I cant seem to find a command to swipe/scrubbing the Apple…
- Mark Keulen
- Graphic Designer
- Mark_Keulen
- 3 yrs ago
- 7 replies
- 775
- 2
- Mario Winiker2 yrs ago
- NEEO Remote & Brain
Severe lag for AppleTV
I’ve had the remote since Kickstarter, and this is an issue that seems to be somehow getting progressively worse. Commands entered on the remote sometimes don’t work at all on my AppleTV (I see the…
- Josh Rhoades
- Josh_Rhoades
- 2 yrs ago
- 2 replies
- 73
- Jeff2 yrs ago
- NEEO Remote & Brain
Disappointing
I installed Neeo two days ago and it was to replace the harmony remote. As a long time user if harmony, I had great expectations as a user who had seen nice designs and ads on Neeo,…
- Kay Lee
- Kay_Lee
- 2 yrs ago
- 3 replies
- 152
- 1
- Jeff2 yrs ago
- NEEO Remote & Brain
1 brain, 3 remotes
Hi, I am new here and looking to replace 3 harmony hubs in my home. Currently, I am using three harmony remotes with three harmony hubs... I want to know if it is possible to use three NEEO remotes…
- Jeet Randhawa
- Jeet_Randhawa
- 2 yrs ago
- 1 reply
- 60
- Niels de KlerkTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
Last channel viewed button
Why isn’t there a last channel or previous channel viewed button?
- TODD CHAPMAN
- TODD_CHAPMAN
- 2 yrs ago
- 1 reply
- 51
- Patrick KeeganTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
Batteries working time ?
How long your neeo is working without charging it ? 100% ->87% in 24h 64% 12h later 33% 24h later 0% 24h later Total: <3,5 days in "stby". (Stby because at the moment no one IR libraries is working…
- Yellow Sky
- Yellow_Sky
- 2 yrs ago
- 7 replies
- 193
- dejan2 yrs ago
- NEEO Remote & Brain
Z wave controller no reset possible
A couple of months ago I included the brain as secondary Z wave controller but did not use the functions. I deleted it from my primary z wave controller (domoticz).…
- Tom den Heijer
- Tom_den_Heijer
- 3 yrs ago
- 14 replies
- 355
- Tozz2 yrs ago
- NEEO Remote & Brain

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NEEO Remote & Brain

Remote reconnecting

Screen background on remote

Favourites missing after 0.53.8 firmware update

Backlit buttons

Hand recognition

Black marks on Remote Screen - can be repaired/replaced?

Brain reboots randomly - causes issues when powering off

The future of NEEO: supported languages

Who has "Cannot communicate with brain" issues?

Brand new NEEO brain won't power up

Change remote ID?

Channel Favorite icons lose graphic

When is updated firmware expected?

Remote error "Can not communicate with Brain" after 0.51.13 update

Remote connecting over Link when it's disabled

Network LAN connector instead of Wifi?

NEEO Brain Stopped working

What does the button on the top of the Brain actually do?

Apple tv swipe gesture

Severe lag for AppleTV

Disappointing

1 brain, 3 remotes

Last channel viewed button

Batteries working time ?

Z wave controller no reset possible

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