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NEEO Remote & Brain

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RS232/485
Hi, For home automation I'm using some devices working with RS232/485. I need the send any rs232 message during some recipes. Has anybody already realized it ? Thanks
- Yellow Sky
- Yellow_Sky
- 6 mths ago
- 19 replies
- 295
- Tord Solheim6 mths ago
- NEEO Remote & Brain
Bug? Renaming of Recipes does not work in WebUI
Hi there, Knowing that it is not officially supported I just wanted to report that trying to rename a recipe in the WebUI (EUI) lets the UI hang itself up. (Chrome on Win10) BR, Arne
- Arne Speck
- Arne_Speck
- 6 mths ago
- 3 replies
- 116
- Michael Kohler@NEEO6 mths ago
- NEEO Remote & Brain
Bug: Something fishy going on: Undefined is not an object
I got this error when moving a device from one room to another. To bypass it, I deleted device and add into the other room.
- Yellow Sky
- Yellow_Sky
- 6 mths ago
- 1 reply
- 88
- Ingrid@NEEO6 mths ago
- NEEO Remote & Brain
Device list shorter on the remote than the iPhone
Why only 1/3 of the screen is used for the devices ? The view is better on the iPhone! Moreover a vertical scroll will be more logical that the horizontal scroll. thanks
- Yellow Sky
- Yellow_Sky
- 6 mths ago
- 2 replies
- 136
- 1
- Yellow Sky6 mths ago
- NEEO Remote & Brain
Favorite icons have disappeared. Both in the cell phone and in the control. I've restarted everything and it does not solve.
- André Zanella
- Azanella
- Andre_Zanella
- 6 mths ago
- 5 replies
- 161
- Patrick Hiltner6 mths ago
- NEEO Remote & Brain
NEEO Link
What is "NEEO Link"?
- Wayne Unkefer
- Wayne_Unkefer
- 1 yr ago
- 22 replies
- 2,042
- 4
- Niels de KlerkTOP CONTRIBUTOR ☆☆☆6 mths ago
- NEEO Remote & Brain
Cable salade message
Sometimes no extra preamp is used. It would be greet to add "none" or "skip" to this message. No ? Thanks
- Yellow Sky
- Yellow_Sky
- 6 mths ago
- 91
- NEEO Remote & Brain
Disappearing icons
Since the last update some of the icons are disappearing on the remote control while using it (see pics before and after). When I restart the remote, the icons are active again,…
- Marcel Gübeli
- Marcel_Gubeli
- 6 mths ago
- 8 replies
- 91
- nuroTOP CONTRIBUTOR ☆☆☆6 mths ago
- NEEO Remote & Brain
Help: devices added but not shown
Hi there, i added two new devices both audio and they are in my living room in the app, but I cannot see any device in the remote. How should I do? can you please advise? thanks andrew
- Andrew C
- Andrew_C
- 1 yr ago
- 5 replies
- 153
- Niels de KlerkTOP CONTRIBUTOR ☆☆☆6 mths ago
- NEEO Remote & Brain
Smartener unreliable
Hello, I have a philips stupid smart tv (43pus6401) connected with hdmi to the brain for the smartener. The smartener detects power on and off. However,…
- Tom den Heijer
- Tom_den_Heijer
- 6 mths ago
- 5 replies
- 83
- Ingrid@NEEO6 mths ago
- NEEO Remote & Brain
Difference for US and UK units
Some one from US wants to bay one off my Black Cat Combo UK version... Questions is what exactly difference is between US and UK units? I know it is power adapters for beginning,…
- Girts Burnauskis
- Girts_Burnauskis
- 7 mths ago
- 4 replies
- 130
- Girts Burnauskis6 mths ago
- NEEO Remote & Brain
z-wave frequency
Hello I'm trying to add my Neeo to my zwave network with no luck , I even doubt it's the same frequency as mine , I ordered the UK model but I can't find the frequency anywhere on the box or the app…
- Rami Mohsen
- Rami_Mohsen
- 6 mths ago
- 17 replies
- 186
- Rami Mohsen6 mths ago
- NEEO Remote & Brain
Reduced IR power output after the last update?
Hi, did you guys reduce the power of the IR output in the last update? We had 3 IR emitters working great last month, and now we can only run one.
- Benjamin Higham
- Benjamin_Higham
- 6 mths ago
- 1 reply
- 82
- Ingrid@NEEO6 mths ago
- NEEO Remote & Brain
Loose battery
In the last couple of days the battery in my neeo is loose inside. I pick up the neeo and I can feel it bouncing around. Is there a safe way to open the neeo and fix this?
- John Cwikla
- John_Cwikla
- 1 yr ago
- 16 replies
- 486
- Jeff@NEEO6 mths ago
- NEEO Remote & Brain
- Patrick@NEEO
- Community Manager
- Patrick
- 1 yr ago
- Reported - view
Whenever you have the feeling that something is wrong with the NEEO Hardware, do get in touch with us on support@neeo.com . Do not attempt to fix the hardware yourself.
Google Mini Interference??
We added a Google Mini to try to get some voice commands into our system but now, most of my recipes do not work or at best, only part of recipes work.…
- Dave Filchak
- Dave_Filchak
- 6 mths ago
- 1 reply
- 135
- Dave Filchak6 mths ago
- NEEO Remote & Brain
Remote stuck cycling.
Hey, I've recently bought the neeo remote and brain, brain works fine with mobile app however when I tried powering on the remoteit forever remains inloading/cycling loop and won't do anything.…
- Mohammad Ummair
- Mohammad_Ummair
- 7 mths ago
- 2 replies
- 114
- Ingrid@NEEO7 mths ago
- NEEO Remote & Brain
Brain preference of Ethernet vs WiFI
Does the brain prefer to use its Ethernet connection over WiFi when the Ethernet connection is present? I noticed two IP’s being assigned to the brain and the instructions suggest removing Ethernet…
- David kopack
- David_kopack
- 7 mths ago
- 1 reply
- 162
- 1
- Markus MTOP CONTRIBUTOR ☆☆☆7 mths ago
- NEEO Remote & Brain
Receiver switches to NEEO's input sometimes
I have my NEEO Brain plugged into my receiver via an HDMI cable to allow for CEC control of my devices. This generally works, except sometimes I run into a persistent issue usually requiring a brain…
- Ben McClure
- Ben_McClure
- 8 mths ago
- 4 replies
- 84
- Ben McClure7 mths ago
- NEEO Remote & Brain
REMOTE ISSUE - Firmware Update 0.51.13
I attempted to update both brain and remote firmware, which appears to have worked; however, the remote isn't responding to the update. I keep getting the same message on the remote,…
- Gio
- Gio
- 7 mths ago
- 1 reply
- 177
- Ingrid@NEEO7 mths ago
- NEEO Remote & Brain
Remote Loses Communication with Brain after 0.56.06 Update
Since the recent new firmware update (0.56.06), my NEEO remote loses contact with the Brain, especially after an extended period of time (see first picture).…
- Enrique Alvarez
- Enrique_Alvarez
- 9 mths ago
- 17 replies
- 542
- 2
- Sean Booth7 mths ago
- NEEO Remote & Brain
Hand Recognition
Where is it at ? will it work when Neeo arrives or will it be in a new release of the software or has it been scraped ?
- Michael Hebert
- 2 NEEO owner :)
- Michael_Hebert
- 1 yr ago
- 41 replies
- 2,035
- 17
- sagdusmir7 mths ago
- NEEO Remote & Brain
Connection issues again and again
From day one, I have the same issues. All the firmware updates so far did not address these issues so far. The remote is just not really usable as of today.…
- Tetrikus
- Tetrikus
- 10 mths ago
- 22 replies
- 608
- Emmanuel SerebeTOP CONTRIBUTOR ☆☆☆7 mths ago
- NEEO Remote & Brain
MyCANAL application on Apple TV 4
Hello, in France, we have a distributor who nome canal + and we can watch TV but also the TV on demand via an Android application or Apple TV application. The application is called "mycanal".…
- Torresan Guillaume
- Torresan_Guillaume
- 7 mths ago
- 1 reply
- 142
- 1
- Ingrid@NEEO7 mths ago
- NEEO Remote & Brain
Brain losing network connection
My Brain starts blinking (white) randomly 1, 2 times a day. It loses both network connections (WiFi & LAN). I have to manually disconnect it from the power source and reboot to reestablish the…
- Jérôme Matter
- Web-Developer
- Jerome_Matter
- 1 yr ago
- 56 replies
- 850
- Jeff@NEEO7 mths ago
- NEEO Remote & Brain
Remote will not power on
@Patrick who should I get in touch with for a remote that will not power on? I have a black cat combo as well as two other combos. One of the black cat remotes does not power on at all.…
- Brian B
- Brian_B
- 1 yr ago
- 43 replies
- 1,752
- 2
- Jeff@NEEO7 mths ago
- NEEO Remote & Brain

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