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NEEO Remote & Brain

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Forward Actions Horribly Slow
I am in the process of setting up my Neeo and intended to use the forward actions to control devices, however, what I am noticing is there is a huge delay (6 seconds for me) between the command on…
- Cody V
- Cody_Vance
- 2 yrs ago
- 6 replies
- 57
- Cody V2 yrs ago
- NEEO Remote & Brain
How to open up the remote
Hi. The "BACK" button on my remote is sticking. I'm fairly sure my daughter spilt some sauce on the remote and it got under the button. I want to open up the remote and clean under the button but…
- Andrew Woods
- Andrew_Woods
- 2 yrs ago
- 4 replies
- 111
- Andrew Woods2 yrs ago
- NEEO Remote & Brain
Help! NEEO Remote in loading/boot Loop
Hello, I got my NEEO Remote on Friday I absolutely instantly unboxed it and did all the steps the app told me! When pairing it with the brain it suggested to update both.…
- Tim van Heukelom
- timtjomme
- 2 yrs ago
- 4 replies
- 79
- Emmanuel SerebeTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
"Now active" not showing for some recipes
For some recipes the "Now active" bar is not shown. The ones I added for my Onkyo (music, radio) work, and is shown from the main screen. But for PS4 and Kodi (added with Kodi driver) there is none.…
- Michael Rydén
- Michael_Ryden
- 2 yrs ago
- 6 replies
- 140
- Björn Strömros2 yrs ago
- NEEO Remote & Brain
Dutch channel logo’s for SBS6/SBS9 are outdated
Dutch channel logo’s for SBS6/SBS9 are outdated see Sbs6 -> https://goo.gl/images/uP52La Sbs9 -> https://goo.gl/images/MpmjZi please correct it 😊
- Klaas de Jong
- BI Specialist
- Klaas_de_Jong
- 2 yrs ago
- 18
- NEEO Remote & Brain
Are HTTP Requests possible with neeo?
Is it possible to send HTTP requests (JSON) and process the response by neeo? If you are familiar with Fibaro HC2, it’s basically a possibility offered in virtual devices (they run ON the HC2,…
- Aerni Mario
- Software Engineer
- Aerni_Mario
- 4 yrs ago
- 14 replies
- 645
- ahmer s mohammad2 yrs ago
- NEEO Remote & Brain
Remote reconnecting
@Andy @Patrick from time to time my remote shows a black screen with the loading circle and “reconnecting” at thebottom of the screen. It then takes some time to reconnect and show the usual control…
- BuzzLightyear
- To infinity and beyond...
- BuzzLightyear
- 4 yrs ago
- 19 replies
- 737
- Jeff2 yrs ago
- NEEO Remote & Brain
Screen background on remote
Hi gang - while the backgrounds provided from the factory are nice and all - what's the story with customizing these? For example the ability to use one color for one recipe a different for another…
- Peet Wright
- Peet_Wright
- 4 yrs ago
- 5 replies
- 618
- 9
- Mark verschuuren2 yrs ago
- NEEO Remote & Brain
Favourites missing after 0.53.8 firmware update
I updated the firmware to v0.53.8 yesterday but now all the slides of channel favourites for my Samsung UE48HU7500 (Neeo driver v63) are missing. If I try and Edit Slides for the device,…
- Tennant
- Tennant
- 2 yrs ago
- 86
- NEEO Remote & Brain
Backlit buttons
The buttons are not backlit? Makes it hard to use in dark room. This is a miss in my opinion.
- Jason Savory
- Jason_Savory
- 4 yrs ago
- 9 replies
- 695
- 5
- René Christoph Tümmler2 yrs ago
- NEEO Remote & Brain
- Raphael
- Raphael
- 4 yrs ago
- 3
- Official Response
- Reported - view
The remote is designed without backlit buttons. We believe if you have to look down to your buttons while operating the device something with the design would be wrong anyways.…
Hand recognition
Hello in which update this feature will be implemted? as i bought the remote if thought wau thats cool. But now im still waiting and waiting. Also the releases are longer as u told.…
- Alex Eigenmann
- Alex_Eigenmann
- 3 yrs ago
- 5 replies
- 203
- Mark Lopez2 yrs ago
- NEEO Remote & Brain
Black marks on Remote Screen - can be repaired/replaced?
About a week I picked up the Neeo Remote from the cradle, and there were black marks on the screen (I'd call them dead pixels, but that doesn't do it justice!…
- Mike Whooley
- Mike_Whooley
- 2 yrs ago
- 3 replies
- 128
- Mike Whooley2 yrs ago
- NEEO Remote & Brain
Brain reboots randomly - causes issues when powering off
I've been having an issue where the brain reboots at random. The reboots wouldn't be a problem if it wasn't for the effects it has on the active recipe.…
- Peter Lövgren
- Peter_Lovgren
- 3 yrs ago
- 10 replies
- 203
- Peter Lövgren2 yrs ago
- NEEO Remote & Brain
The future of NEEO: supported languages
Will NEEO be translated into different languages (as far as I know it is English only) in the near future? (Website, app, configuration of brain, use of remote) If yes,…
- Pierre-Alexandre
- PierreAlexandre
- 4 yrs ago
- 7 replies
- 524
- 4
- Karst2 yrs ago
- NEEO Remote & Brain
Who has "Cannot communicate with brain" issues?
Cannot communicate with brain. NEEO Remote, always! Hi all It's not a good sign, when the users of a product have to debug issues, but I made some progress on my issues and that's why I wanted to…
- Tetrikus
- Tetrikus
- 3 yrs ago
- 6 replies
- 164
- Niels de KlerkTOP CONTRIBUTOR ☆☆☆2 yrs ago
- NEEO Remote & Brain
Brand new NEEO brain won't power up
Today I tried to install my second (brand new) NEEO system at work, the one I plan to use for driver development. The brain doesn't power up (the white led stays off, no network activity).…
- Marc Martin
- Marc_Martin
- 3 yrs ago
- 2 replies
- 61
- Marc Martin3 yrs ago
- NEEO Remote & Brain
Change remote ID?
I've got two Onkyo devices in the same room. Prior to getting my Neeo I changed the remote ID on one so that the remotes wouldn't control the wrong device.…
- Jonathan Kirkpatrick
- Jonathan_Kirkpatrick
- 3 yrs ago
- 1 reply
- 42
- Ingrid@NEEO3 yrs ago
- NEEO Remote & Brain
Channel Favorite icons lose graphic
I Have set up channel favourites for my satellite tuner and found that strangely one icon graphic changes to a white square with a musical note symbol shortly after being used.…
- Jason Schwartz
- Jason_Schwartz
- 4 yrs ago
- 28 replies
- 521
- 3
- Kesna Lawrence3 yrs ago
- NEEO Remote & Brain
When is updated firmware expected?
Hi, when can we expect updated firmware? It has been a while..and eager to see new or improved functionality.
- Robbert Coppens
- Robbert_Coppens
- 3 yrs ago
- 1 reply
- 154
- 5
- Roland Berner3 yrs ago
- NEEO Remote & Brain
Remote error "Can not communicate with Brain" after 0.51.13 update
Almost daily the last few weeks. Often after the Remote wasn't used for hours. When it happens, the app/webapp and Brain still work. I have a Netgear WNDR 3700 router. No mesh. Separate 5 and 2.…
- Mandragore
- Mandragore
- 3 yrs ago
- 21 replies
- 374
- 1
- Mandragore3 yrs ago
- NEEO Remote & Brain
Remote connecting over Link when it's disabled
I have two brains and two remotes. I want them to operate independently as I need discrete IR output to multiple of the same device (for different rooms).…
- Matt B
- Matt_B
- 3 yrs ago
- 6 replies
- 53
- Matt B3 yrs ago
- NEEO Remote & Brain
Network LAN connector instead of Wifi?
Another newbie question I'm afraid. Where my Brain is located I have easy access to a wired LAN port. My Wifi has connected fine to it, but I wondered if there is any advantage to leaving it…
- Geoff T
- Geoff_T
- 3 yrs ago
- 6 replies
- 81
- Matt B3 yrs ago
- NEEO Remote & Brain
NEEO Brain Stopped working
My Neeo Brain just stopped working. This thing has been solid for months and spontaneously stopped working. Brain white light just flashes, Neeo remote can't find brain and has an error code that…
- JPII
- JPII
- 3 yrs ago
- 8 replies
- 318
- Jeff3 yrs ago
- NEEO Remote & Brain
What does the button on the top of the Brain actually do?
Tried to find the answer to this question: What does the button on the top of the Brain actually do? But could not find the answer 😕. Anyone? Thanks, Robin
- Robin S
- Robin_S
- 3 yrs ago
- 2 replies
- 82
- Robin S3 yrs ago
- NEEO Remote & Brain
Apple tv swipe gesture
Hey guys, just got My Neeo a few days ago. Got the basics setup and loving it so far. i am running into an issue with the appletv though. I cant seem to find a command to swipe/scrubbing the Apple…
- Mark Keulen
- Graphic Designer
- Mark_Keulen
- 4 yrs ago
- 7 replies
- 777
- 2
- Mario Winiker3 yrs ago
- NEEO Remote & Brain

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