Buttons missing on Onkyo TX-NR686



Just received my Neeo, and set up some devices. Mostly works, but the back button does nothing (nor the menu button). Think the menu should get me to the setup screen on my receiver (the one with a wheel on the original remote). Hard to get back in the Deezer playlist without the back button.


-- Mike

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  • Hi,  Michael Rydén. Welcome to Planet NEEO. 🙂 

    Thank you very much for reporting this. Does the back button work when you add it as a shortcut or is it not working neither (hard buttons, shortcut on screen)? 

    I have also forwarded it to the team to check the commands.

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  • I first noted then the shortcut didn't work, though it was just a mapping error. Then I noticed that the hard button didn't work either.


    The shortcut to menu doesn't work either.

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