Z wave controller no reset possible
A couple of months ago I included the brain as secondary Z wave controller but did not use the functions. I deleted it from my primary z wave controller (domoticz). I now have a strange issue with one z wave device that was originally included in the brain. It is a switch that sometimes just turns on and off and I have the idea that it has to do with the neeo brain since I once had the switch turn off just by pressing the volume hard button on the remote.... I also do not see in the domoticz log at times that the switch is turned on and off anything in the log suggesting that the brain sends this z wave signal. in the neeo app I see a couple of offline unknown z wave devices that I cannot delete and reset z wave controller does not work either. it says done but the offline device still show. I also tried "include in existing network" but it says "zwave does not allow learning from another network when z wave devices are already included." But there are no devices included. Is there someway I can totally reset this Z wave part?
Tom den Heijer thanks for the report.
So you say, that you can't control that switch in question because its listed as unknown device?
Can you post a screenshot of the "Add discovered devices" (NEEO Brain / Z-Wave actions menu) and "Show unavailable devices".
In this menu you can also reset the Z-Wave controllerReply
Tom den Heijer said:
I n the neeo app I see a couple of offline unknown z wave devices that I cannot delete and reset z wave controller does not work either.
I have seen similar behavior before and I was able to force delete the device. Once the devices were deleted, I was able to reset the Z-Wave controller.Reply
I did a force delete and they were deleted from the devices. I then did a reset Z wave controller and it said "done" but I still see in unavailable devices 4 z wave devices (defined as offline). I also cannot include in existing network with a statement that z wave does not allow learning from another networkReply
We know about reports where a reset does not delete all devices in the database and therefore the Brain still has those (but as offline devices). This is extremely hard to debug as it does not happen always and we have indication in which scenarios this happens. Our test engineer is working on this to try to reproduce.
It is correct that "Include into existing network" does not work as long as there are devices in the database. This is a requirement for all Z-Wave controllers.
Can you try a factory reset and then restoring from the backup? While this will bring back the Z-Wave devices in the project configuration, you can simply remove them via Settings -> Devices. A factory reset will also wipe any Z-Wave information about the network, so the devices won't be included anymore. It is solely the project configuration that will still hold the entry for the Z-Wave devices with no connection to them whatsoever.Reply