Issues with Sharp TV and Pioneer AVR

Got my Neeo the other day, but unfortunately it has not been much use yet. The first issue is that there isn't support for my TV (Sharp LC-70UC30U). The generic Sharp option sort of works, but it is missing the Back button support. Since this is an Android TV, the back button is necessary for use. Neeo team: when you add support, if you could also include the Netflix button, that would be great :)

My second issue is with my surround receiver. It is a Pioneer VSX-521. This model does exist when I add it via the Neeo app, but it doesn't seem to function at all with my receiver. I've tested by moving the Neeo brain right in front of the receiver as well as using the included IR blaster and pointing it right at the thing. I double checked that my standard receiver remote still works (which it does). Any chance someone could help with this?

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  • I have assigned these tasks to the device driver team. They will let you know once that has been added / fixed.

  • Ken

    Many thanks for your feedback!

    Your AVR should be fixed. The new data appears around 7PM CET. Please update your device according to this guide. Thanks!

    Also, we have added your TV. The device appears around 7PM CET. Let me know if you have any issue with controlling it.

  • I have the same issue 2 years later.  I have done the upgrade steps described above to no avail. My model is Pioneer vsx-521k.

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