Dyson Fans & Heaters

Support for Dyson Fans & Heaters would be great! AFAIK all models come with an IR remote and I would like NEEO to help remove that :)

The exact model I'm looking for support is Dyson Hot+Cool AM09

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  • Adam Betts

    You should be able to find your device in the Database by searching for "Dyson Hot & Cool AM09" This one should work when you recive your NEEO or when you type it like mentioned!

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      • Adam Betts
      • UI/UX Designer
      • Adam_Betts
      • 2 yrs ago
      • 1
      • Reported - view

      Markus Mahr Ah interesting. I swear I did search for "dyson" and "am09" and got no result. I might have misspelled, I don't know but I do see it now :)

      Paul Spee  AM09 one is working great for me. 

      Got a question & feedback:

      Is there any way I can skip the first screen "your fan is a stupid device"? It's not exactly useful and I'd hate to swipe every time I open it.

      The screen with "Oscillation" and "Time", they overlapped a bit, see attached. I'm curious if I can remove this page? They're better off in shortcut menu with others to minimize swiping prev/next.

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    • Adam Betts The Search is a little bit to straight in my eyes. It sometimes require to enter the device as it is listed in the Database. Also you need to know that you need to type the manufacturer first and then the Product name...

      BTW: If there is a clear ON and a clear OFF command this should be switched to be a "non Stupid" Device, if there is only a Trigger avail, this should also be considered, just for the fact to remove the Stupid Device Screen. Sure Andy would come back to you as soon he has a few seconds!

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      • Andy
      • Andy
      • 2 yrs ago
      • 1
      • Reported - view

      Adam Betts 

      Many thanks for your feedback! Oops, this is a bug. The screen is not referring to a missing power command (which is included anyway), it's about missing input commands. But of course a climate device has no inputs. This must be fixed in the software and will be part of a future firmware release. I'm sorry that this cannot be fixed immediately.

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  • Adam Betts

    The way how Dyson has implemented IR is a bit odd.

    If the AM09 does not work for you, give the AM05 a try. That one likely will work. Once confirmed, ask Andy to copy the AM05 to the AM09.

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  • I have a Dyson Pure Cool Link which I’d like to operate via NEEO, but although the device list comes up with an option for Pure Cool, it’s not linking at all. I tried the other remotes as well in the Dyson list but none activated the fan during testing.

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    • James 

      There are different models. Can you confirm which model you are using?

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      • James
      • James.1
      • 2 yrs ago
      • Reported - view

      Paul Spee seems to be a DP03.

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    • James 

      This would be something for Andy  to have a look at.

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      • James
      • James.1
      • 2 yrs ago
      • Reported - view

      Paul Spee thanks Paul. I appreciate your help. 

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      • Andy
      • Andy
      • 2 yrs ago
      • Reported - view

      James 

      Thanks for your request! It looks like this device is not yet supported at all. We'll add this device ASAP!

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      • James
      • James.1
      • 2 yrs ago
      • 1
      • Reported - view

      Andy that would be brilliant! Thanks Andy. 

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      • Andy
      • Andy
      • 2 yrs ago
      • Reported - view

      James 

      I just checked it, but I did not find any info about a Dyson DP3. Is there any other name for this device? Thanks!

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      • James
      • James.1
      • 2 yrs ago
      • Reported - view

      Dillon Moulder Andy thanks Dillon 

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      • Andy
      • Andy
      • 2 yrs ago
      • Reported - view

      James Dillon Moulder

      Thanks! Unfortunately, we have no commands for this exact device. Can you first check if the original remote is infrared? Try to control the device with the remote and make sure there is no line of sight between remote and device. Thanks!

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      • Dillon Moulder
      • Product Owner
      • Dillon_Moulder
      • 2 yrs ago
      • Reported - view

      Andy If it helps at all, it seems as though the DP03 ships with Dyson part number 967400-01. The illustration in the Operation section of this support article implies that the remote is infrared. Dyson Pure Cool Link devices can also be controlled by a mobile app.

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  • I just wanted to give a status update.

    We where able to add and test most of the Dyson device now.

    The following devices where added and tested:

    AM02 Tower Fan
    AM04 Hot + Cool
    AM05 Hot + Cool
    AM09 Hot & Cool
    AM10 Humidifier
    Pure Cool DP04
    Pure Cool Link
    Pure Cool TP02
    Pure Cool TP04
    Pure Cool Tower
    Pure Cool Tower 2
    Pure Hot + Cool Link

    The following device are present, but not yet tested. We'll order the original remote and learn the codes again from there, to be 100% sure:

    AM06 Air Multiplier
    AM07 Tower Fan
    AM08

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  • Hi Guys,

    The Dyson AM09 Hot & Cool IR is not working.

    I have tried to install it many times, deleting and re-adding the device.  Nothing. No buttons work.  Can I confirm this is still correctly setup on the servers?

    I tried to add it as the AM04 and this will allow me to power it on and change temp.  

    But the options to oscillate (for it to turn) and timer options do not work with the AM04 IR codes. 

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      • Gary H
      • Techie
      • ozsmarthome
      • 4 days ago
      • Reported - view

      @andy

      You still around these days?

      Can I get the AM09 fixed. 

      Technical and can follow a learn code process or give you the pronto codes.

      Cheers

      Gary

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