The White Rabbit Version not available

"Oh dear! Oh dear!", the white rabbit said before he disappeared in the rabbit hole. Alice in Wonderland followed him - We did not. 

 

As announced above, shipping of Black Cats and Pure Aluminum starts today. Some might wonder why the White Rabbit is not part of this announcement. We tried very hard to make the White Rabbit a reality, however, after investing a ton of time, we were still unhappy with the results and we had to decide against the White Rabbit! Today, Backers who originally pledged the White version will be given the choice to take either a Pure Aluminum (which comes closest to the White Rabbit) or a Black Cat (or you can get a refund). We made enough units so you have the choice. 

We are not just quietly saying goodbye to the Rabbit though. If you were an original supporter of it you will get a beautiful White Rabbit piece of art, together with whatever new NEEO combo you decide on. That way we remember this special version who never made it to planet Earth. Also, some day we might do something with the white sample parts that lay around.  

PS: A while ago I wrote some details about the challenges with the white version. If you want to read deeper into it check it out here.

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  • Hello. It's sad that the White Rabbit version was not feasible, but great news that the other versions are ready to ship. I need to change my White Rabbit pledge to Pure Aluminum. Can you please tell me how to do this, as I am eager to get in the shipping queue as quickly as possible. Thank you!

    Paul

    Reply Like 1
  • Same as above ^. I saw this update and wanted to switch to the black cat.  I also shot a note into your contact info.  Ready to get into shipping queue asap.
    Thanks!
    Taylor

    Reply Like 1
    • Nicolas Jene
    • Product Owner and Entpreneur
    • Nicolas_Jene
    • 1 yr ago
    • 1
    • Reported - view

    Me too. After more than 2 years waiting, it would be great to get now my Nee. I would like to switch to the pure Aluminium as well. How to proceed?

    Reply Like 1
  • Paul Garrison Taylor Hadley Nicolas Jene

    It is written in the Update on Kickstarter. Please see over there, it is required to write an Email to a specific adress and provide some further informations. Then your Pledge will be updated!

    Reply Like 1
  • Hmmm, I don't seem to see the email or any info in the Kickstarter update that says how to go about changing the order.  I might be missing something?  Thanks!

    Reply Like 1
  • Me, neither. I re-read the update twice, and see nothing about how to change my pledge from White Rabbit to Pure Aluminum. No email address, no instructions.

    Reply Like 1
  • Sorry it was my Fault! You both are right, it is not written in there. I read the Update after it goes Publish, i thought they write about it, but i also only found the Information about the refund!

    Taylor Hadley Paul Garrison

    Reply Like 1
  • I just hope we don't get punished with a delayed shipment because we ordered a color they couldn't create.

    Reply Like 1
    • Taylor Hadley as they said above they made enough units to cover for this so you should not worry

      Reply Like 1
  • How do I switch to a different color remote?

    Reply Like 1
  • Also awaiting instruction on how to update my pledge as White Rabbit not available... think I might go Black Cat!

    Reply Like 1
  • Hi Everybody.

    Let us know which version you want by sending an email to support@neeo.com . No additional delays will result for you, we have enough units ready.

    Reply Like 4
    • Sad that the white rabbit didn't make it. Patrick  Congratz on today an letting us join you on this new excited planet! I'm planning on being an active member and look really forward spending time here and getting inspired by all people on here who are making there lives easier and better with tech,

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    • Patrick thanks, I have emailed requesting Black Cat instead.

      Reply Like 1
      • Patrick@NEEO
      • Community Manager
      • Patrick
      • 1 yr ago
      • Reported - view

      Leander Burger Welcome on Planet NEEO and thanks for joining us her!

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    • Patrick Hello Patrick.  Thanks for being here to answer all these questions.  As a White Rabbit backer can you please point me to somewhere I can have a look at the other two options.  Not sure if I want the Aluminium or the Black and thought some photos would help.  Thanks again.

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    • Josh Donnelly just look down to the reply from Patrick to Silvio Cunha. They try to get some Pictures. But I think it will take until they are back in the NEEO office to take some. 

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    • Markus Mahr Yes, thank you.  I did see those pictures but I would like to see some close up hi-res photos of both brains and remotes so I can properly choose between the two.  

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  • are there any videos/pictures of the black cat version so that I can decide whether to take the black or silver version?

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      • Patrick@NEEO
      • Community Manager
      • Patrick
      • 1 yr ago
      • Reported - view

      Silvano Cunha That is a good idea, I have to check if new images from actually produced units exists, I don't have any at the moment. All I can offer right now from the real world is a picture in this thread which shows the two NEEO Brains in both colors.

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  • For the pure silver edition you can find images on our website. For the black cat there are not really any images existing, all we have in our offices is a single prototype, we have not received units since we want to ship them all out to you as quickly as possible.

    The black cat is a limited edition, therefore we never saw a need for professional pictures. If you scroll through our blog, you will find some images and videos, for example here and here.

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  • Thankfully checked my e-mail before the deadline, was so excited for the shipping announcement that I didn't see the info on White Rabbit. Not a happy camper about this...

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    • Nicolas Jene
    • Product Owner and Entpreneur
    • Nicolas_Jene
    • 9 mths ago
    • Reported - view

    Raphael May I cite you: "We are not just quietly saying goodbye to the Rabbit though. If you were an original supporter of it you will get a beautiful White Rabbit piece of art, together with whatever new NEEO combo you decide on."

    I did not get anything. Promises over promises ... so where is now my White Rabbit piece of art?

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    • Nicolas Jene Did you write an Mail to support@neeo.com with your data and The Version you like to receive? If not, how should neeo now what Version they should ship?

      Also in the first Topic here you can read why no white Version was or will be shipped.

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      • Nicolas Jene
      • Product Owner and Entpreneur
      • Nicolas_Jene
      • 9 mths ago
      • Reported - view

      Markus Mahr for sure. I had to send 2 mails, because my first one has been ignored. So everybody got their NEEO, except me. I emailed again after a while and finally got mine. But no White Rabbit Art in the box ... so as  Raphael wrote in his blog post: everybody who pledged for the White Rabbit will get something. But that's not true. Once again, information in a blog post coming from NEEO is not accurate ...

      So I am posting now here as proof, that I am an original backer for the White Rabbit version ...

       

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  • I received the black remote as a replacement for the white one but did not receive any of the promised white Rabbit art.   Did anyone ever receive it?

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  • I asked about the white rabbit art in an email to support a couple of months ago and was told it would follow at a later date. I'd forgotten all about it until I saw these posts.

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