Pin entry for receiver (Sky) problem

I have my NEEO now for a time and still playing with settings to make it easier. My sky receiver requires a pin for films, so I wrote a receipt. When executing the pin ( mostly) enters correctly, but the control doesn’t switch back to channel control of my receiver. Have to switch to the device again. Is there an easier way or what do I have to add?

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    • Jeff
    • Head of Customer Experience
    • Jeff
    • 1 yr ago
    • Reported - view

    Hi  Olaf Schubert Thank you for posting this :). Have you tried adding the "Control Pad" command to this custom recipe? I suggest you try this and let me know if it helps!

    Thanks, 

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  • I added Show humax Control, but didn’t always work, added then volume down, seems better. Sometimes there is a number not entering, should I add a pause between numbers?

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      • Jeff
      • Head of Customer Experience
      • Jeff
      • 1 yr ago
      • Reported - view

      Olaf Schubert Cam you provide me with the exact make and model number for the Humax? I will have our driver team look at this ASAP to confirm the delay you’re experiencing is not an issue on our end.

      I also recommend you place the NEEO Brain in direct line of sight of your Humax as a poor location can cause these exact delays too.

      Thanks!

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  • Another question regarding the pin automation. I always have to go “back” to home to execute the receipt or is the away to add to the device? 

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      • Jeff
      • Head of Customer Experience
      • Jeff
      • 1 yr ago
      • Reported - view

      Olaf Schubert Anytime you want to launch a new recipe, you need to be in the home screen as this is where recipes live.

      Thanks!

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