Power OFF not working (after a couple of hours?)
When I use my NEEO to turn on a recipe and it even works (what doesn't happen that much), I almost ever face the issue, that the remote does not do anything when I turn the recipe off after a given amount of time (maybe 1 or 2 hours?). If I try to turn the currently running recipe off, it just shows the power-off animation but it does actually nothing at all. I then have to start the same recipe again and turn it off again. That's mostly working but it's kind of annoying. Does anyone else know this behaviour or even have a solution for it?
- Turning on the recipe "Apple TV"
- Using "Apple TV" for 2h
- All remote commands are working
- Turn off the currently running recipe
- NEEO shows the power-off animation
- All devices stay on and don't do anything
- Start the same recipe again
- Turn off the recipe again
- NEEO shows the power-off animation and does power off the devices
Thanks for any hints!
Tetrikus Can you check if NEEO Link is enabled or disabled? If it is enabled, disable it and try again. Also i would suggest to reboot your NEEO Brain and reconnect the remote by pressing the top of the Brain for one second.
If this also does not help, can you provide your NEEO Hostname so the NEEO Team can check the logfiles?
I will pull in Jeff and Ingrid to be notified about the issueReply
Hi, Tetrikus. I'm sorry for my late response. Did I get that right that you have the same behavior with the NEEO Remote and the NEEO app? Do you have any connection issues where you are not able to control any devices at all? Are you using the original power cable and power adapter?
I'm not complaining about one device which does not power off. It's all of them.
Which devices do you control with your NEEO? Do you use Sonos or/and HUE? Do you control any z-Wave devices?Reply