Timetable for multi brain functionality?

I was told this feature would be coming soon with upcoming firmware. I bought an additional brain in anticipation of this. My problem is I have my TV on the wall, but all of my equipment is hidden in a closet that’s not so close. So the brain being the ir blast and the ir extender do not help me control the tv. The remote works fine for controlling the equipment in my closet, but I can’t turn my tv on and off. I am a very patient person and I love this remote, it’s by far aesthetically the nice looking remote on the market. But if I cannot do basic functions such as control my tv and my equipment which is in a closet, a function that every single other smart remote on the market has solutions for, I will have to bite the bullet and go back to a harmony. Which I don’t want to do because I love this remote. I do not like not knowing when this next firmware with this feature is to be expected. My wife is not as patient as I and nor is she as tech savvy as myself. She just knows when she hits the button only certain things turn on and off and others don’t. Thus far I have basically purchased a $500 paper weight if I can’t do something as basic as controlling my tv with my equipment in my closet. Which is a very very common scenario for your customer base. No one buys a smart remote to control their cable box hooked up to their tv’s. We have AVRs, we have 3-6 devices connected, we have smart home devices. So to not be able to do something this basic and above to not communicate anything at all about a time table for it,is egregious. And I am very sorry that I wasted my money on this product. Your support is great if it’s support for something your team can fix, but your communication is ill advised and awful especially considering the clientele you intend on selling your product to.

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  • Hi Joseph,

    Thank you for posting this. I can assure you that the multi-brain functionality will be released to all folks including yourself. It will be included in the next firmware release which we plan on releasing in the next 3-5 weeks barring any setbacks. 

    Just as an FYI, this is a feature that I have personally tested and worked great ;).

     

    We certainly appreciate everyone's continued patience between releases. Should you have any questions feel free to DM me or post them on here :).

    -Jeff

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