TV, AV Receiver and Roku Ultra not working

I am having issue with having my TV, AV reciever and Roku Ultra working

I have the following equipment:

  1. TV Samsung UN48J5000AFXZA
  2. AV Receiver Yamaha RX-V373
  3. Roku Ultra

I setup the TV and when initially tested it turned off and on.  However, trying to create a recipe to sync all 3 the TV functions does not work including turning on and off function.


  1. The Roku Ultra is connected to the AV Receiver on Input 28
  2. The Yamaha then connects physically to the HDMI 1 to the TV but does not have an input on the Neeo app 

After creating the recipe, the TV does not turn on or off, the AV Receiver turns on and selects the correct channel and the Roku Ultra does not respond to the neeo remote commands.

What am i doing wrong?

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  • Brian Ho Could you post some screenshots of your recipes? Are you manually creating the recipes? Or have you adjusted the automatically created ones?

  • Patrick  thank you for the response.

    I did not make any recipes beside the initial setup.

    Once the devices we're registered, I had to designate where each cable is connected from the Roku ultra.

    Aside that I did nothing else.

    Also, the TV when I try turn it off seems to respond to a signal but gives a message "not available". 

    I hope I attached the right screenshots requested.



  • Brian Ho Unfortunately these screenshots are more about the devices, and not about the recipes. When you go into the settings, but then choose "Recipes" instead of "Devices" you will see all recipes you have. ONce you click on them you can choose "Launched..." among other, click that. Then you will see a screen with all the steps in your recipes, that is what we would like to see.

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