NEEO and WPA2 Enterprise WiFi
Hi, I just received my Neeo today (Black cat) seems really cool, but as my WiFi is WPA2 Enterprise (with login / password) I cannot configure the brain to use the WiFi. I probably missed something?
Anyway, I kept the ethernet cable connected to the brain and the brain worked with the iOS app.
Now I try to use the remote but I cannot connect it to the brain.
How can I use the remote with the brain (even if the remote is directly linked to the brain) with my current WiFi network ?
Other question : is there a way to factory reset the brain and the remote to restart the whole process ?
The WiFi network part is unknown for me, therefor you should wait for a reply by Patrick
Without the WiFi the Remote is not fully operational with the current firmware. The remote can use NEEO Link, but needs WiFi as backup.
To Factory reset your brain, go to the menu via the app and scroll to the last entry, there you can find the entry remove all data (reset) this makes a clean brain.
Same here, I had to use a dedicated WLAN for NEEO system, from what I have read, it seems for now the remote relies on Wifi in either normal Wifi mode or NEEO Link mode.
It'll be better that NEEO brain and remote can work without Wifi, because of the reality of Wifi is kinda chaos, I've seen some master control systems tend to use Zigbee or BLE between remote and main controller and ethernet on main controller when deploying in hash Wifi environment, maybe NEEO should consider same thing too.
So I’m not the only one facing this kind of problems....
anyway, I thought Patrick or someone else in Neeo team would reply....
No change in their method. They avoid the discussion each time they don’t have a clear answer.
They can answer me by saying « Too bad, your WPA2 Enterprise WiFi is not supported by Neeo and will never be. Think to sell it to someone else as the remote will be useless for you ».
so please anyone from Neeo, tell me the truth. I think that as a baker (Like the others here) who have waited more than 2 years, I deserve a word from you explaining me I just bought an expensive paperweight.
Thank you for your post, but my post is 11 days old, it has been read by some people (there were some replies) but no one in neeo team did respond.
What should I do to have an answer ?
Do you really think that the team you pulled in will answer ?
Time will tell us, but I’m not really confident....
Jeff Emily Fäbu Patrick
Ok, so I have been quite patient until now. I asked a question more than one month ago and I still have no reply (only Markus Mahr tried something). What's wrong ?
I would like to have a clear answer about Neeo and WPA2 Enterprise.
- Is-it in the roadmap ?
- Did I bought an expensive paperweight (without WPA2 Personal WiFi I'm F**ked up, nothing is working) ?
- Is it an habit to keep your customers in the dark (I think one month is enough to find an answer) ?