Amazon FireTV support starts today!

Early driver available for everyone

The Amazon FireTV is one of top three requested devices by you all. We have therefore decided to go ahead and release this early driver which is based on HDMI CEC. This means that the actual commands are sent to the FireTV from NEEO over HDMI cables. This driver works for the FireTV, the FireTV Stick as well as the FireTV 4K.

This driver offers fast 2-way control of the FireTVs. We call it a “ BETA" driver though as it’s not super-refined yet. It will do its job but we already know quite some stuff that we want to improve so stay tuned. 

 

Getting started

After updating NEEO to the latest firmware just add the FireTV via the NEEO app and it will guide you through the setup process. Here are a couple of hints upfront anyways:

  • It is required that the NEEO Brain is wired with an HDMI CEC capable cable to your AV Setup (you can use any available HDMI Input, all devices will “talk” to each other via the HDMI bus).
  • The involved devices like your TV need to support HDMI CEC.
  • HDMI CEC needs to be enabled in the settings of the FireTV
  • Most modern TVs have the option to keep HDMI CEC active, but disable the automated power syncing anyways. If you have that available - this is the recommended setting. 
  • If you don’t have the option in the point above, we recommend disabling HDMI CEC on your TV. HDMI CEC commands are still passed through.
  • We also do recommend to disable the automated standby on the FireTV as some versions do not support wake-up via CEC.

Let us know how this BETA driver works for you, we are already working on refinements to it.

 

Win an Amazon FireTV 4K!

To celebrate FireTV support we are giving away 5 brand new Amazon FireTV 4K today! 

Winning is easy:

  1. Make sure you have a complete profile here on Planet NEEO (profile picture, name and device list)      
  2. Post at least 1 comment on Planet NEEO within the next 48 hours. It does not have to be FireTV related - anything counts. 

Among all eligible posts, we will pick the 5 winners and announce them here on Planet NEEO during the next week. 

 

Happy posting & good luck!

Raph

 

Disclaimer:

The FireTV image is copyright and owned by Amazon.com Inc. or its affiliates. Thank you @AMAZON Press Room (Link: http://phx.corporate-ir.net/phoenix.zhtml?c=176060&p=irol-mediahome) for the image made available.  

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  • Neeo is UNUSABLE  Raphael

    Reply Like
    • Jay Choudhary Detailed Fault description would help to get any Infos about your Setup or what exact problem you have....

      Reply Like
    • Markus Mahr  - What details should I provide. 

       

      Recipes has stopped working (No Power on/Off) for TV / AVR and Z-wave devices. They are not at all responding to NEEO commands. 

       

      I do see tv going on and off - May due to delayed commands from Brain. 

      Reply Like
    • Setup is simple. 

       

      AVR -> TV

      Fire TV -> AVR

      NEEO - > AVR

      Reply Like
      • Patrick@NEEO
      • Community Manager
      • Patrick
      • 1 yr ago
      • Reported - view

      Jay Choudhary Silly question, did you simply try to reboot the NEEO Brain already?

      Is the behavior the same when you use the NEEO Remote and the NEEO App?

      The recipes were working with the previous release, right?

      Are there any "not so smart devices" (or stupid devices as we called them previously) involved?

      Reply Like
    • Patrick Patrick .. I have rebooted Neeo Brain 6 to 10 times now .. after each reboot z-wave devices works fine until I start my tv/firetv recipe. I am not able to control sound or firetv. Power off takes about 3 to 5 minutes to execute. After this z-wave stops working and I have to reboot again.  Jeff From NEEO was helping me. I will reach out to him on Friday if he is available. 

       

      FYI ... I deleted all my devices and added them again. 

      Reply Like
  • Raphael said:
    We also do recommend to disable the automated standby on the FireTV as some versions do not support wake-up via CEC.

     Who and where do we disable the automated standby on the FireTV settings? I don't see that option anywhere in my FireTV settings. Please provide step by step direction. Thank you.

    Reply Like
      • Patrick@NEEO
      • Community Manager
      • Patrick
      • 1 yr ago
      • Reported - view

      Steven Lam Well, some versions of the FireTV can simply not be turned on over HDMI CEC. This is a bug on the FireTV side which we can simply not fix. If you google that you'll quickly see that we are not the only ones running into this issue. So the current approach is to just never put it into standby.

      If the one you have is turning on and off correctly, there is no need to change that setting. As soon as I have access to a FireTV I can put together the detailed steps.

      Reply Like
  • I’ll dig out my FireTV stock and give this a go. 

    Hopefully I’ll then win a 4K one !

    Reply Like 1
  • If I previously had set up recipe for FireTV. Should I delete it and re-create the FireTV recipe again?

    Reply Like
      • Patrick@NEEO
      • Community Manager
      • Patrick
      • 1 yr ago
      • Reported - view

      Steven Lam The previous one, if I understand correctly, was a dummy device. This did not actually allow you to control the FireTV from NEEO. This is now possible.

      If everything is working for you already, there is no need to change anything right now. The reason it can be working is that your TV is sending the commands to the FireTV, not NEEO.

      Reply Like
  • I'm also hoping to win a FireTV to see if the Amazon universe is something for me.

    Reply Like 1
    • Adam
    • hmmmmmmmmm!!!
    • Adam
    • 1 yr ago
    • 2
    • Reported - view

    Raphael are you also going to support Fire TVs via Bluetooth???  This update is useless for people who don't have any spare HDMI sockets or have their Brain on the other side of the room!!!

    Reply Like 2
    • Adam Bluetooth support is still in the queue for this and other devices! But since HDMI-CEC is currently Supported from the Software it is firstly done over this. As soon as Bluetooth will be implemented, i guess the user is able to choose which way he would like to control its device!

      Reply Like
      • Adam
      • hmmmmmmmmm!!!
      • Adam
      • 1 yr ago
      • Reported - view

      Markus Mahr Well as long as they don't do a 'It's working via HDMI so why do we need to spend any more resources on it' type of approach.  Confirmation from someone at Neeo would be appreciated!

      Reply Like
      • Darren Greenberg
      • Disappointed Kickstarter Backer
      • Darren_Greenberg
      • 1 yr ago
      • Reported - view

      Adam Yes, I came here to ask the same thing - if HDMI-CEC is as good as it'll get, which would be disappointing. Maybe if I won a new 4K Fire TV it'd take the sting away a bit, but who knows?

      Reply Like
      • Adam
      • hmmmmmmmmm!!!
      • Adam
      • 1 yr ago
      • Reported - view

      Darren Greenberg well the fact that an actual Neeo employee hasn't taken the time to answer this says it all!

      Raphael replied to someone literally minutes after I wrote my last message, he was online and reading/replying to this thread yet chose not to answer this! 

      Reply Like
      • Patrick@NEEO
      • Community Manager
      • Patrick
      • 1 yr ago
      • Reported - view

      Adam We are working on Bluetooth support, also for the FireTV. Dependant on the setup, the solution over HDMI CEC can be better than Bluetooth, for example, if your FireTV is somewhere in a rack far away from NEEO. So in our opinion, having both in the future will cover all different user needs.

      Reply Like
    • Jeff L
    • n00b
    • Jeff_L
    • 1 yr ago
    • Reported - view

    So, finally updated the latest firmware, and managed to get it to work for FireTV (as well as fixed issues with my PS4 control).  I did have to reboot my FireTV after I noticed that my remote commands where lagging behind by 3 or so commands (almost like they were queuing up on the FireTV).

    I have a 1st gen FireTV and one major problem is that there is no way to disable sleep/standby.  I still need to wake it up using my original FireTV remote prior to using NEEO.  I checked online and there are guides to disabling it by connecting (using ADB) to the FireTV.  Definitely not something that I'd expect a regular person to do.

    Also, when I go back 'Home' from FireTV, I don't see FireTV bar at the top with the power button. (This only happens sometimes).  Right now, it's working fine for me.

    Otherwise, things are mostly working great now.  I can finally make use of my remote now. Hoping the reliability keeps up. 

    Reply Like
      • Patrick@NEEO
      • Community Manager
      • Patrick
      • 1 yr ago
      • Reported - view

      Jeff L Did I understand correctly that the lag with the commands is gone after the reboot?

      I fully agree that going through the ADB is not really a solution for every user. But I am wondering if you did that and if it fixed the behavior?

      The bar not showing up correctly is when the FireTV does not acknowledge the CEC command on the HDMI CEC Bus. NEEO then basically assumes that is not on and therefore does not show the recipe in the now active section. We are aware of this one, further improvements will follow.

      Reply Like
      • Jeff L
      • n00b
      • Jeff_L
      • 1 yr ago
      • Reported - view

      Patrick Yes, that's correct. Rebooting the Fire TV resolved that issue.  Haven't hit it ever since.

      I disabled sleep on my Fire TV (1st gen - with latest firmware, no root required) using these instructions - http://www.aftvnews.com/how-to-set-custom-sleep-or-screensaver-times-on-the-amazon-fire-tv-or-stick-without-root/ - and it's worked so far.

      Reply Like
  • The lag controlling 4k firetv is just annoying, in my situation - unusable. 

    I use 4k firetv and roku 3, both lag quite noticeably using NEEO. I don't have these issues when using Harmony. 

    At this point I patiently waited for 3 years for Neeo to surpass Harmony. But they completely failed. And that's a big disappointment. 

    Neeo says that they want to do things the right way, and that other companies do a half job, but let me tell you something - they sh** work, and neeo doesn't! 

    Reply Like
  • We are very happy to announce the contest winners for the five FireTV 4K which we are giving away here.

    Was quite a bit of work to check which users meet the requirements, close to 100 users then landed in the bowl out of which the following winners of a FireTV 4K have been drawn:

    Jeff Van Calster
    Karl Smith
    Poomrat Boonyawong
    Amit Singh
    Benjamin Wolonkiewicz

    We'll get in touch with you to makes sure the prices are shipped to the right place.

    Thank you all for being part of Planet NEEO. This was not the last chance to win something, more contest will come for sure. Make sure to keep an eye on our blog.

    Reply Like 4
    • Patrick  Made my thursday evening!! great. Thx a lot!!!

      Reply Like 1
    • WOW. Thank you Patrick and Neeo. 

      Reply Like 1
    • Patrick geiler Abschluss für den heutigen Tag! 

      Vielen lieben Dank euch allen. 

      Reply Like 1
    • Patrick wow. Didn’t expect to win anything. Now I’m feeling guilty posting mostly issue/bug report ;)

      Reply Like 2
      • Patrick@NEEO
      • Community Manager
      • Patrick
      • 1 yr ago
      • Reported - view

      Poomrat Boonyawong Reporting bugs and issues is very welcome, NEEO interfaces which so many other devices and is handling so many different use cases that we need to learn from you 👍 The whole team is working hard so that we can soon publish the next release where another load of bug will be fixed.

      The winners will receive an email on Monday with further information. The FireTVs will then be shipped next week from Europe/USA.

      Reply Like
    • Patrick ich wollte mal vorsichtig anfragen wann die Gewinne denn verschickt werden? 

      Reply Like
    • Gavin Lawrie
    • Never, ever, doing another Kickstarter...
    • Gavin_Lawrie
    • 1 yr ago
    • Reported - view

    I wonder if someone could help me diagnose what is wrong with my NEEO...   Have a 4K Firestick, have installed latest driver, and NEEO simply fails to control it. 

    Have tried rebooting everything and reinstalling the NEEO driver etc.  NEEO recognises that a Fire TV is present, but when the Fire TV is active it simply doesn't do anything to control it.

    CEC is working - the remote from my TV (an old Philips set) can control the FireTV (the TV has "Easylink" CEC control built in) but NEEO cannot.  It is very frustrating!

    What am I missing...?

    Reply Like
    • Gavin Lawrie Patrick told me to disable the CEC-Function in all Devices will help sometimes, try this.

      Reply Like
      • Patrick@NEEO
      • Community Manager
      • Patrick
      • 1 yr ago
      • Reported - view

      Do you happen to have another HDMI CEC cable you could test for the connection in between the NEEO Brain and your setup? Unfortunately, that can really make a big difference.

      Also, try powering of the NEEO Brain for a few minutes, it has been reported by other users that this allows the HDMI CEC bus to clean up.

      Do you happen to have a chromecast in your setup?

      If your TV is controlling the FIreTV just fine, you can also go ahead an keep using it that way. If you want to do that, you can add a dummy device (search for "dummy" when adding devices and choose a source device like a "set top box") and name the device FireTV. In that recipe, switch the "Show Controls" to your TV and change the "Use Volume" step. This will also give you a separate recipe for your FireTV.

      Reply Like
      • Gavin Lawrie
      • Never, ever, doing another Kickstarter...
      • Gavin_Lawrie
      • 1 yr ago
      • Reported - view

      Patrick Benjamin Wolonkiewicz Thanks for the suggestions.  Got it working after a while.  Turned off the "Remote Control" part of TV Easylink CEC system (can't turn all off, as doing so for some reason disables ARC), and then tried to reinstall FireTV driver - but app refused to find such a driver.  Rebooted brain a couple of times, and eventually it did, and now FireTV control is working - Huzzah!  Have not noticed any of the delays / lags others mention.

      Reply Like
  • Hello, I have set up the Amazon Fire TV Stick as described by you. Unfortunately it does not work. The stick is registered in the same network, HDMI-CEC is on. Nevertheless, Neeo does not find the stick. Can you help here?
    best regards
    Jörg-Peter
    Reply Like
  • oh awesome!! thanks guys!

    Reply Like
  • Patrick Jeff ; Sorry for late reply been busy with work

     

    1 ) So I have updated to latest release

    2) My Z-WAVE devices seems to be working fine now , no lags detected

    3) TV recipe + firetv working fine with no lags 

     

    NOT WORKING

    1) Not able to control AVR volume(+/-) using neeo. 

    2) Have added use AVE Volume as a last step.  

    Reply Like
      • Jeff
      • Head of Customer Experience
      • Jeff
      • 1 yr ago
      • Reported - view

      Jay Choudhary Thank you for the update. Can you re-wire the AVR or delete and re-add it? Let me know if this helps :).

      Thanks!

      Reply Like
    • Jeff I deleted my TV / AVR  and added them again. No Luck same issue .. AVR Volume control is not working 

      Reply Like
      • Jeff
      • Head of Customer Experience
      • Jeff
      • 1 yr ago
      • Reported - view

      Jay Choudhary Can you post a screenshot of the recipe? I know you mentioned it earlier, but can you confirm once more that you have the “Use Volume” step in the recipe to use the AVR? Does it still power on when the recipe is activated?

      Reply Like
  •   Jeff

    Reply Like
  • NEEO makes very clear this is considered a "beta" driver... What are some of the future goals to refine this further? I am curious as to where you want to take this.

    Reply Like 1
      • Jeff
      • Head of Customer Experience
      • Jeff
      • 1 yr ago
      • 1
      • Reported - view

      Aaron Ranson Hi Aaron! Thank you for posting this. Our plan is to continue working on the Amazon Fire Tv via HDMI CEC and we also plan on allowing Bluetooth control for the Amazon Fire Tv.

      Thanks!

      Reply Like 1
    • Jeff 

      What about IP control?

      Reply Like
      • Jeff
      • Head of Customer Experience
      • Jeff
      • 1 yr ago
      • Reported - view

      Paul Spee At the moment that is not the plan. CEC will continue to improve and Bluetooth is on the roadmap.

      Thanks!

      Reply Like
      • Aaron Ranson
      • Consumer
      • Aaron_Ranson
      • 1 yr ago
      • Reported - view

      Jeff Hi Jeff, I have a question/request regarding the hard button mapping in the future. Unless I am mistaken, it seems "Back hard button" brings you back, "Menu hard button" calls the menu button, and the "Menu hard button long press" is the equivalent of the home button on fire tv remote.

       

      Is the "Back hard button long press" not currently used? If not, could it be reserved for the equivalent of long pressing the menu button on the fire tv remote? Some services such as Vue utilize the menu long press to bring up a quick menu that I find myself using often. Any thoughts? Maybe I am missing it and just could not figure it out...

      Reply Like
      • Jeff
      • Head of Customer Experience
      • Jeff
      • 1 yr ago
      • Reported - view

      Aaron Ranson Hey! Let me double check with our team to confirm. This is a beta driver, so we will continuously make improvements. I will ask to see what the plan is for the back long press. 

      Thanks!

      Reply Like
  • Just spent another 2 hours trying to get my Fire TV 1st gen to work. The input lag makes it unusable. Tried to connect the devices to the AVR or directly to the TV. Even bought new HDMI cables. Oh. I forgot the countless reboot attempts of both the devices. I'm giving up....

    Reply Like
      • Jeff
      • Head of Customer Experience
      • Jeff
      • 1 yr ago
      • Reported - view

      Dirk Barchmann Hi Dirk! Can you email support@neeo.com ? Would love to jump on a call with you.

      Reply Like
  • Is there a reason why you don't support normal Bluetooth connection to FireTV? In my experience, that would be the easiest and fastest route to get 100% support to FireTV (and that would support all of its versions, past and future).

    Reply Like
    • Thiago Alves sorry, I just saw that Bluetooth is on the road map. Feel free to ignore my question :).

      Reply Like
  • So the only way the NEEO controls a FireTV is by connecting an HDMI cable and having ruin my clean, wall mount configuration?  

    Reply Like
    • James Cygnus sorry but this is correct @the Moment. We are all waiting for the activating of the Bluetooth Support from NEEO. 

      Reply Like
  • Just received my NEEO yesterday and am setting it up.  I'm so excited to be able to use one remote for everything in my home.  One question however, I don't have any additional HDMI ports on my TV, but want to control my FireTV.  Is there any other way?  Thank you in advance for your assistance.

    Reply Like
    • Kevin Gamarello sorry to say it, but without a hdmi Port you can't control the FireTV on an easy way. 

      It is possible to control it through ADB commands, but don't know how to do that with NEEO. I already test it, but never successfully established a connection over nodeJS with ADB. 

      Reply Like
    • Kevin Gamarello does your TV send commands through to the FireTV using CEC? You can test your TV remote. If that works than you can do that with NEEO as well without using a HDMI cable. It won’t be directly (through the Ir commands of your TV) but should just work fine.

      To do this add a new device. Search for dummy and pick one, most logically would be the media player but any will do, it’s just to select a icon in this case.

      now go through the connection wizard of the added dummy device and set the inputs correctly.

      edit the startup recipe of the dummy device and change “show controls” to your TV. And voila.

       

      even better would be to also add a second TV device, same model as you use normally. Hide the device and name it FireTV controls. Use that device in the show controls of the dummy device recipe. The reason is that you can change all the displayed widgets/shortcuts to make sense for the fire TV. While your normal TV recipe widgets/shortcuts stays intact.

       

      hope this makes sense as this included a lot of advanced tricks.

      Reply Like 1
    • Niels de Klerk Niels, thank you so much.  I tried the set-up as you had suggested and EUREKA, it worked perfectly.  I really appreciate your support.

      Reply Like 1
  • Niels de Klerk am I understanding correctly that NEEO in fact can send CEC comands to control AFTV to the TV via IR, so the brain does not need any physical connection to either TV or FireTV? Wow! Need to try that.

    If that's indeed the case it strikes me why NEEO wouldn't  shout this out loud because it is almost as practical as native BT control (with the requirement of CEC being the only downside).

    I would suggest to NEEO making that official by adding a setup routine for AFTV, Shield, PS or whatever they can and will controll over CEC. You just need to select one of those supported devices and determine the HDMI input port of one TV that was previously added and thus get around crating and hiding dummy devices.

    Reply Like
    • Klaus Grosser If your TV has a CEC connection with a device and is able to passthrough commands then you can use NEEO to send iR commands to the TV, the TV forwards the command to the CEC device. This is how I control my bedroom raspberry Pi. this trick can be used with virtually any device.

      By adding a new TV you are able to customize the shortcut screen.

      Reply Like 1
    • Niels de Klerk ok, that's SOME control just lacking device specific controls like home button etc.  Now, NEEO "only" needs to implement those (if specified) and all is perfect - or native BT support :P Will give it a try tonight, thanks for the tip!

      Reply Like