Support for Dyson Pure Hot + Cool Link

Looks like there is support for all other Dyson fans appart from this one. Can this be added please?

Thanks!!

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  • Sam Barnes If it is controlable via IR, then you may try out an other type and check if the commands are working. if so, reply with the working codes and Andy for sure can implement them as new device.

    As far as i can see, this remote should send out IR (due to the plastic front), but didn't find any specs.

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    • Markus Mahr Thanks. I'll give that a go. This one is IR and WIFI too as you can control it from your smart phone. I'll try a few of the others as some are just for cooling, some heating and others purifying, This one does them all. 

       

      Thanks for your help.

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  • Hello, I also purchased a "dyson pure hot+cool link" and was unable to add it. It has IR & WLAN. Can the be added to the device list?

    Thanks

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    • Mark Simons 

      I don’t think we need to vote on this. Just mark it as a new device request and Andy  should be able to help.

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      Mark Simons 

      We are in contact with Dyson regarding this device. It's surprisingly hard to get it supported. We also have many other customers that would like this see supported. We do our best to add it to NEEO ASAP. I'll let you know as soon as there are any news. Thanks for your patience!

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    • Andy Hi Andy, any news on this implementation?

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      Mark Simons 

      We have recently received the correct remote. But actually, something strange happens. Every button sends 3 different IR signals, which is not normal and theoretically couldn't work correctly. Because of this we are going to test the device at a store next week.
      Anyway, If you are willing to test, I can send you a Live IR Test and you can tell me what every button actually does. Let me know if this is okay for you!

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    • Andy Thanks for the swift feedback. I'd love to participate in the test so please send me the Live IR codes and I'd gladly do the testing on my side.

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      Mark Simons 

      Here you go!

      The Live IR Test works the following way:

      1. Navigate to the Settings Menu in your NEEO app.
      2. Navigate to NEEO Brain.
      3. Click on "Live IR Test".
      4. Enter into the text field the following code: C4WijEMph
      5. Test the commands

      Thanks for testing!

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    • Andy I was unable to load the code, see image..?

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      Mark Simons 

      I'm sorry! This was a copy/paste error on my side. There is a capitalized "B" at the end. The actual code is: C4WijEMphB

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    • Andy Hi Andy, I tried all commands and unfortunately none of them reacted in any way at all.

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      Mark Simons 

      I was afraid so. What the remote sends doesn't make any sense: I'll have to do my own tests next week. I'm sorry!

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    • Same for me I tried to give it a go and nothing 

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    • Andy Can you please update me on this?? Thanks

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  • Andy any news on this implementation?

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  • Just to confirm, this is for the Dyson Pure Hot + Cool Link HP02 Wi-Fi Enabled Air Purifier? I had created a second topic for that and removed it due to the duplication. 

     

    Andy I just got one of these and would love to test NEEO support if you guys need another tester for IR codes.

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  • The Dyson fan AM07 and AM02 device selection seems to power on the devices but nothing else. Won't even turn it back off. Can you help me at all with this? Please and thank you guys so much for this amazing device and all the hard work you put in on it! Great job! 

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      Nicholas Geib 

      Please excuse my very late reply!

      AM02 was tested by several customers and is confirmed working. How did you test it? Via recipe or via shortcut screen?

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  • Mark Simons said:
    any news on this implementation?

     Andy  could you please update me/us on this topic?

    Thanks Mark

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      Mark Simons 

      Next Friday we go to the store again. This should be our final attempt. With the original remote and all our learning equipment and all the Dyson devices to test, we should finally get this working.

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    • Andy Can you update me on this please??

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    • Andy Can you please update me on this?? Thanks

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    • Andy Can you please update me on this?? Thanks

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      Mark Simons Anthony Cespedes Sam Barnes

      Hey everybody! Many thanks for all your endless patience! We where able to learn and confirm the codes for the Dyson Pure Hot + Cool Link! We have added it as a new device, called: Dyson Pure Hot + Cool Link

      It will appear around 6PM CET.

      Thanks!

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