Arris dvr support

Can't get my cable box to work. Works on my Logitech... it's a xg1-a, brand name arris, it seems to find it as a Comcast unit but there is no functionality.

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  • Having the same issue, Comcast box model MC011ANC, but says XG1-A on the front.

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    • Ben Buker Were you able to get it working?

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  • Bump! Any new info on this?

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  • Sorry for the late reply. I have assigned this to the device driver team, I assume they can recommend other devices from our database which would be worthwhile testing.

    Colby Fulton & Ben Buker Which providers do you have? 

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      • Ben Buker
      • Ben_Buker
      • 3 yrs ago
      • Reported - view

      Patrick Colby Fulton I haven't attempted again since it didn't work. I have Comcast.

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      • Andy
      • Andy
      • 3 yrs ago
      • Reported - view

      Ben Buker 

      The XGA-1 is already supported. Please try this one. Thanks!

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    • Andy no it doesn't work, test your settings again Neeo, again the Comcast XG1-A does not work as of 11.21.17

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      • Andy
      • Andy
      • 3 yrs ago
      • Reported - view

      Geoff Gautier 

      Can you test the xFinity X1 please? This one worked for all Comcast users up until now.

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  • I'm on Shaw here in Vancouver, Canada. Thanks for the response! I'd really like to complete the setup, but lack of Cable control was kind of a roadblock. It does work great with apple tv, which logitech does not. Great job!

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