Power On troubles with TV

Grüezi mitenand

 

What about my request 23048 from Tuesday?

 

Again the facts below.

Manufacture: Philips

Model: 55PUS8909C/12

Device Typ: TV

Device Data Version: 5

Firmware Version: 0.48.35-20180116

Last working data version:

 

  • My TV don’t turn on with the standard recipes “power on” to “TV”
  • When i change the recipes step „TV On“ to „TV on with toggle“ or „tv on with digit (0-9)“it will run. But option 1 is not really comfortable and option 2 the TV don’t turn off. 
  • With the standard remote, i can turn on the tv with the power button OR a Number from 0-9. Turn off is just possible with the power button
  • When i add the device again and test it in the test window “hit the buttons”, it runs correctly like the standard remote. 
  • I have also try the driver “Philips GENERIC_TV_1_MOST_MODELS” Version 16 and i have the same Problems. 
  • With “turn off” in the recipe i have no problems. 

 

Andy Vielleicht kannst du mir helfen? Ich habe meiner Freundin gesagt, dass es mit NEEO einfacher wird als mit der Harmony. Leider konnte ich mein Wort noch nicht halten und musste die Harmony angeschlossen lassen. 

 

Thanks for a fast solution. 

Chris

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  • Christian Meyer

    Many thanks for your feedback!
    Most newer Philips TVs are not supporting discrete power commands anymore - only POWER TOGGLE (The button that also is on the original remote). We have added the workaround that smartens up the TV again, that also works for other similar models.
    The new data appears around 1PM CET. We had to attach a new driver. Please delete and re-add the TV. Thanks!

    Like
    • Hello Andy 
      Now i have added the tv again and tested it. 
      It doesn’t work
      - TV don’t turn on
      - TV LED flashed only when the recipe try to change the input to HDMI 1
      - When i test in the recipe, just the step “tv on”, then the led from the tv don’t flash

      Thanks for help

      Like
      • Andy
      • Andy
      • 2 yrs ago
      • Reported - view

      Christian Meyer 

      I'm sorry to hear!

      Here's a Live IR Test where you can test which command power the TV on. 

      The Live IR Test works the following way:

      1. Navigate to the Settings Menu in your NEEO app.
      2. Navigate to NEEO Brain.
      3. Click on "Live IR Test".
      4. Enter into the text field the following code: ZO0hFBNA2p
      5. Test the commands

      Thanks for testing!

      Like
    • Andy 

      see my test results below.

      Button 1

      Turn On: Don’t works

      Turn Off: Don’t works (it navigate to the apps)

       

      Button 2

      Turn On: works, but it navigate directly to the apps

      Turn Off: Don’t works (it navigate to the apps)

       

      Button 3

      Turn On: works

      Turn Off: works

       

      Button 4

      Turn On: works

      Turn Off: Don’t work

       

      Button 5

      Turn On: Don’t work

      Turn Off: Don’t work

       

      Button 6

      Turn On: works, but it navigate directly to the apps

      Turn Off: Don’t work (it navigate tonthe apps)

       

      Button 7

      Turn On: works

      Turn Off: Don’t work

       

      best regards

      Chris

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      • Andy
      • Andy
      • 2 yrs ago
      • 1
      • Reported - view

      Christian Meyer 

      Thanks for testing! Corrected! The new data appears around 7PM CET. Please update your device according to this guide. Thanks!

      Like 1
    • it works!

      thank you!

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      • Andy
      • Andy
      • 2 yrs ago
      • Reported - view

      Christian Meyer 

      Glad to hear!

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  • Hi Everyone

    i‘ve got a similar problem. My TV is the Philips 65pus7600. It‘s not a „smart device“. Both (Brain and TV) are connected by HDMI. The „HDMI Magic“ works (not any time). After that i can turn off the TV, but turn on doesn‘t work. Can anybody help me? Thx, Roger

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