Hi YC Thank you for joining the NEEO family. Sounds like your NEEO is running older firmware. Please open the NEEO app > tap on settings > tap on NEEO Brain > tap on Firmware update. Our latest firmware is 51.13.
YC These do not really represent an actual issue, but I can respect your opinion. Either way, I will forward to our team. Just so I can set the right expectations, I do not foresee them making adjustments to this.