iPhone XS Max - App optimization

Dear support can you please let me know when Neeo IOS app will be optimized for iPhone XS Max resolution? That would be great.

thank you.

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  • Hi  YC Thank you for joining the NEEO family. Sounds like your NEEO is running older firmware. Please open the NEEO app > tap on settings > tap on NEEO Brain > tap on Firmware update. Our latest firmware is 51.13. 

    Thanks!

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  • Thank you Jeff for your reply but my Neeo is already running latest update. My question concern the IOS Neeo app that would be great to be optimized for the new iPhone XS Max.

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      • Jeff@NEEO
      • Head of Customer Experience
      • Jeff
      • 2 wk ago
      • Reported - view

      YC I too use an XS Max and the app is fine. Can you post some screenshots so I can see what you are referring to?

      Thanks!

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      • YC
      • Yo_Co
      • 2 wk ago
      • Reported - view

      Jeff here it is. App is fine but text are larger and to perfectly precise as it’s iPhone X only resolution and not the Max one. That would’provide A very perfect result as there is no iPad version.

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  • Keyboard size is bad too

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      • YC
      • Yo_Co
      • 2 wk ago
      • Reported - view

      Jeff one more picture with Sonos TuneIn radio. Tuner icons are so big !!!!

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      • Jeff@NEEO
      • Head of Customer Experience
      • Jeff
      • 2 wk ago
      • Reported - view

      YC These do not really represent an actual issue, but I can respect your opinion. Either way, I will forward to our team. Just so I can set the right expectations, I do not foresee them making adjustments to this. 

      Thanks!

      Reply Like
      • YC
      • Yo_Co
      • 2 wk ago
      • Reported - view

      Jeff Thank you, it should not be a huge work for you but provide to customers "THE" perfect touch of your amazing product. :-) 

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