Remote Screen Glitches and must be Reset to resume function

Family reports NEEO remote glitches and must be reset frequently. Will resume functioning for a time but then screen will again glitch. All functions of remote do not function while screen is glitched. Have not correlated any factors that starts glitch/lock-up. Prior to last deployment the remote worked flawlessly, returned in October to find it is no longer working correctly.

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  • Update after 3 weeks. Remote still will freeze and the screen will glitch. This product was amazing when I bought it, somehow it's degraded into near unusable when it glitches (which is frequent). 

     

    Please respond.

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