Pls add device. air conditioner

Hi i would like to request adding this air conditioner MITSUBISHI ELECTRIC MSY-GE13VA. this is my main purpose for getting this and its just a sitting duck now):

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  • Hello CHANG RUI HAO  I have sent your device request. We will come back to you as soon as possible. Regards,

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  • CHANG RUI HAO

    Hi again,

    We have trouble obtaining the correct commands for your device. Please test the commands included in the following Live IR Test.

    The Live IR Test works the following way:

    1. Navigate to the Settings Menu in your NEEO app.
    2. Navigate to NEEO Brain.
    3. Click on "Live IR Test".
    4. Enter into the text field the following code: VuKasAzfak
    5. Test the commands

    Thanks for testing!

    Regards, Andy

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  • CHANG RUI HAO

    Did you see my previous reply? Thanks!

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    • Andy Yes i did see ur reply. tried that and gave u feedback as none of the live ir codes work

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    • CHANG RUI HAO 

      I did not see any reply, I'm sorry. Anyway, we'll go on trying to obtain the correct codes. Thanks for your patience!

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  • hi are there any updates on this device code? neeo is practically sitting doing nothing

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    • CHANG RUI HAO 

      We may have figured the issue. But we have not yet a solution. But we are working on it right now. I'll let you know as sonn as there are any news. 
      As you use NEEO for other devices, too, I guess, can I help you with any other device? Your NEEO should not "practically sittig doing nothing". Are all other devices you want to control not working, too?

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  • As this is a duplicate post, I'll close it. Let's continue here: https://planet.neeo.com/t/h4k55k

    Thanks!

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