Teleclub Emotion Station Logo missing in TV Favorites

Hi NEEO Team,

just a minor thing, bug the Teleclub Emotion logo does not show up anymore. All other logos are fine.

Thx for fixing

Best regards

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  • Hi,  Tom. Thank you for reporting this. Could you please try to reboot your NEEO Brain once? Do you have the same experience in the NEEO app or only on the NEEO Remote?

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  • Hi Ingrid

    was on both devices... NEEO remote and app, but a reboot fixed it.

    I've could have done that before posting it. Sorry :-)

    Thanks for the tip

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    • Tom I'm glad to hear that! 👍I'll then mark this thread as solved! 🙂

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  • Hi NEEO Team

    I've lost all my TV and Radio station logos on all devices (2x remote, 1x iOS app) yesterday.

    Restarted the brain and remotes several times. What could be the cause? Any hints? FW is the latest.

    Best regards

    Tom

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    • Tom 
      i had the same behavior.. in my case it help to leave the brain unpowered for more than 1 hour.
      try to unplug your brain when you go to work and power it on again when you are back.

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  • Hi nuro

    many thanks for the hint.

    Powered the brain down for 8 hours today, but without success. logos are still gone.

    If I add a new one, I can see the logo while selecting, but back on the favorite list it's missing again.

    Any other hints?

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      • Tom
      • Tom
      • 1 mth ago
      • Reported - view

      just got a message that NEEO cloud is not reachable... so no favories are available... does soemeone know what DNS name / IP addresses needs to be reachable?

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      • Tom
      • Tom
      • 2 wk ago
      • 1
      • Reported - view

      Any one some ideas?

      Support of NEEO doesn't reply to answers anymore...

      Reply Like 1
    • Tom amazon cloud services. They have been working on new logos for the black background don’t know if that has something to do with it.

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    •  you can check the URL’s by getting this API call <brain IP>3000/projects/home

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  • Ps. You could also use my favorites tool to check. http://www.nielsdeklerk.nl/neeofav/

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      • Fonzo
      • Fonzo
      • 2 wk ago
      • Reported - view

      Niels de Klerk  So it is possible to exchange the url to the graphic with its own url? Which size is accepted as icon or what are the specifications for the icon?

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    • Niels de Klerk WOW🙉 Niels de Klerk what are you like?!!

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    • Fonzo I wouldn’t through a 12mp image at it 

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    • Emmanuel Serebe I’m like a nerd.

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    • Niels de Klerk it's easy "you're the man" thats what it's like 😎

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  • Give me a reffer code

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