First NEEOs arriving today - Update your NEEO right away

The moment we have all been waiting for is finally here, the very first NEEOs will arrive at your homes today. Please understand that dependant on your location the shipment may take a few days more after you have received your tracking number.

 

Update your NEEO right away

We want you to experience all the new features and important fixes of the most recent firmware. Therefore, please update your NEEO right away using an ethernet connection, which is currently required for the first setup in all cases.

Your NEEO will arrive with the firmware 0.40.7. The latest versions are the following:

NEEO Brain: 0.45.7

NEEO Remote: 0.45.6

 

How to update

After installing the NEEO App on your mobile device, open the app and follow the instructions on your mobile device to set up NEEO.

If you are able to connect to your WiFi throughout the initial setup, you may completely skip this guide and just follow the instructions in the NEEO app. After the initial setup, allow your NEEO Brain some time to download the latest firmware in the background. A red exclamation mark appearing on the settings menu on the top right will indicate the update is ready. Now to get your NEEO Brain updated, just tap on the settings menu, follow the red exclamation mark and the screen instructions on your mobile device.

If you are having troubles getting WiFi connected in the initial setup, follow all steps below. 

  1. During the WiFi setup, tap "Skip this step" and ignore the warnings on the following screens. Don't boot your NEEO Remote yet, in case you already did, don't worry.

      
  2. Proceed following the instructions in the NEEO mobile app. After adding your first device (for example your TV) tap "Done".

      
  3. Allow your NEEO Brain some time to download the firmware in the background. A red exclamation mark appearing on the settings menu on the top right will indicate the update is ready as shown on the first picture of this post.
     
  4. Tap on the settings menu in the NEEO mobile app and follow the exclamation mark by clicking "NEEO Brain" and then "Firmware update". Start the update by clicking "Update". The LED indicator on the NEEO Brain will be blinking in red during the update process.

      
  5. Follow the instructions on the screen until the update is completed. Be aware that the update process will take 10-15 minutes.
     
  6. You can now setup your Wifi connection by opening the settings menu in the NEEO mobile app, tapping "NEEO Brain" and then "WiFi Setup". Follow the instructions to get your WiFi connection up and running.
     
  7. Once your WiFi is setup, you may unplug the ethernet cable of your NEEO Brain if you wish. 

 

You can now start using your NEEO Remote. Just follow the instructions on the screen of the NEEO Remote to get it setup. After pairing your NEEO Remote with your NEEO Brain, your NEEO Remote will automatically start downloading the latest firmware. A popup on the NEEO Remote will inform you once the update for the NEEO Remote is ready to be installed.

More devices can be added by using the NEEO mobile app. Open the settings menu, tap "Devices" and then "Add a device".

Enjoy!

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  • Patrick Please help. My brain arrived DOA. Plugged in the brain for 30 plus mins and no blinking lights, nothing. both power cable works fine when plugged to the remote powering unit.

    Like
  • Patrick when will shipping start for backers from switzerland?

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  • Benjamin Hägler Detailed update is coming tomorrow here on Planet NEEO. It is really really close now. We have good news for you, stay tuned.

    Like 2
      • Sjoerd
      • Sjoerd
      • 4 yrs ago
      • Reported - view

      Patrick As noted before the Update should be on Kickstarter... please read the following:
      Kickstarter FAQ:
      - How do I communicate with backers?
      "Backers expect to connect with you through Kickstarter, so it's best to use our tools for sending updates, messages, and asking for information. Avoid asking people to sign up for another service as it can be confusing for backers, and difficult to keep all your information in one place."
      source:
      https://www.kickstarter.com/help/faq/creator+questions?

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    • Sjoerd If it is a Blog post it will be posted on both the Planet and KS, as allways in the past...

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      • BuzzLightyear
      • To infinity and beyond...
      • BuzzLightyear
      • 4 yrs ago
      • Reported - view

      Patrick Is all on track to provide the detailed update today?

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    • BuzzLightyear Did you read the Post you reply to? there it says, it will come tomorrow, not today...

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      • Neeo Newbie
      • Harmony can do all this -- but Neeo looks cooler eventually
      • Neeo_Newbie
      • 4 yrs ago
      • 1
      • Reported - view

      Markus Mahr :-)

       

      I actually read this 5 times before I got it. Patrik Said tomorrow, but his post was from yesterday .... but you're right. We can allways quote him and say "Update will come Tomorrow". 

       

      In the same sense we can say "Shipping EU will start tomorrow", "IR Recording will be tomorrow" and "Hand recognition will come tomorrow"

      Like 1
      • Patrick
      • Patrick
      • 4 yrs ago
      • 1
      • Reported - view

      It still is "today", all on track. It will come today.

      Like 1
      • BuzzLightyear
      • To infinity and beyond...
      • BuzzLightyear
      • 4 yrs ago
      • 1
      • Reported - view

      Markus Mahr It took Neeo Newbie 5 times to read, it took me less. But now I am going to read Patrick’s post! :)

      Like 1
  • Here you may find the promised update.

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