Help! NEEO Remote in loading/boot Loop
I got my NEEO Remote on Friday I absolutely instantly unboxed it and did all the steps the app told me! When pairing it with the brain it suggested to update both. As of then my remote is stuck in some sort of bootloop.
After browsing all forums here I found some of the steps to (maybe) fix these.
- Hold the power button on the NEEO Remote for 15 seconds
- Wait a few seconds
- Press the power & mute button simultaneously for a few seconds
- You should see the option for recovery, follow the on-screen steps
Everything seems to update & reset fine but every option I choose I end up in the bootloop....
On Friday I emailed support.. and they came up with this 15 sec power button & restore option, I instantly replied the next morning (I'm in Europe, so a big time difference) and after that everything went silent...
I reminded them Monday & Tuesday to answer my email but nothing... that's why I'm posting here this.
I never got to play with my NEW NEEO because it instantly went into this bootloop
Please support answer my emails or help me with this €400 paper weight
Please Jeff Raphael Patrick Patrick