Black-cat NEEO not Powering On
I have tried everything. Press power button for 10 sec, and again, putting the remote back in the cradle, swapping power cables, etc. I can control my devices via my iPhone, but the remote is dead.
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Jeff should be able to help you getting your unit up and runnign again! Best would be to write a mail to support@neeo.com and provide a link to this topic!
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Hey Omer Salom Thanks for reaching out and sorry to hear your NEEO Remote is unresponsive. If you can please email support@neeo.com , I am sure we can get your remote going and if not replaced!
Thank you Markus Mahr for tagging me :)
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Jeff
Hi. and thanks for your help.
Tried it several times but the remote won’t power on again.
What’s the next step?
Thanks in advance,
Omer
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Omer Salom
Thanks for the update. Can you email support@neeo.com and we can get a replacement NEEO Remote going asap!
Thanks!
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Reading through the forums, this seems to be a common issue with the black cat remotes. And alas, mine has also carked it - the remote just doesn’t turn on. I’ll email support too.