Onkyo R-N855

Hi,

 

Can you add support for Onkyo R-N855 Please ? I cannot find it in supported devices.

 

Thank you !

 

Best,

jym

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  • Jean-Yves Moulin

    Many thanks for your request! We have just added your device! It will appear around 6PM CET. Please let me know if you have any issues with controlling it. Thanks!

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  • Thanks for the quick reply.

    But I'm unable to control it :-/  Also, I don't understand why it is labeled as 'not smart', as the Onkyo Controller Application is able to know it's status through network.

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      • Andy
      • Andy
      • 6 mths ago
      • Reported - view

      Jean-Yves Moulin 

      Did you finish the setup anyway? This message just means that there is only a power toggle command available and no discrete commands. Automation will still work. Just choose the "Assumption Mode". 
      As you have mentioned the app, we are controlling the device via IR. This means the brain has to be perfectly in line of sight with the IR receiver of your device. 

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    • Andy Yes, I finished the setup. I have a new Audio device for R-N855, but not working :-/ I tried with the brain right in front of the device.

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      • Andy
      • Andy
      • 6 mths ago
      • Reported - view

      Jean-Yves Moulin 

      The IR receiver is usually located at the front of a device. Usually, positioning the brain behind a device does not work.

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  • ?? Please read my message: « In front of ». I made a mistake when writing, I corrected it just after. I’m not a « not so smart » device :-)

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      • Andy
      • Andy
      • 6 mths ago
      • Reported - view

      Jean-Yves Moulin 

      Okay, sorry :-) I'll assemble a Live IR Test with several versions of a couple of commands. I'll let you know as soon as this is done.

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      • Andy
      • Andy
      • 6 mths ago
      • Reported - view

      Jean-Yves Moulin 

      Here you go:

      The Live IR Test works the following way:

      1. Navigate to the Settings Menu in your NEEO app.
      2. Navigate to NEEO Brain.
      3. Click on "Live IR Test".
      4. Enter into the text field the following code: xlmUzcwq8t
      5. Test the commands

      Thanks for testing!

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