Sky+HD 2Tb box

I’m in the UK and new to Neeo. Got devices  working and now tweaking, but I can’t see how to press the record button  for Sky+HD and find a keyboard to be able to do a search to find programs on catch up etc. 

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  • Hi  Jez Thorpe Welcome to the NEEO family :).

    Sounds like you simply need to add shortcuts to your recipes. Shortcuts are the "other buttons" on any device's OEM remote. 

    https://support.neeo.com/hc/en-us/articles/115005643289-Adding-Shortcuts-to-Recipes

    Let me know if you need further assistance with this :).

    Best,

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  • Thanks Jeff,

    Ran the recepie for Satellite, unlike the example in picture 2, my screen doesn't have the 3 white lines.

    It just tells me favourites can be add from the app.  See attached.

     

    cheers Jez.

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      • Jeff@NEEO
      • Head of Customer Experience
      • Jeff
      • 9 days ago
      • Reported - view

      Jez Thorpe The article states to use the NEEO app :)

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  • Hi Jeff,

    o.k. Found it and added short cuts, but leaves some questions.

    1) .I've found the numeric shortcuts, but how do .I bring up alphanumeric characters?, so .I can input the name of the program I want to find?

    2) looking at the original menus,  the first screen is the one .I use the most, play, stop, rewind etc, but how to I add the record shortcut to this first menu rather than scroll to a different screen?

     

    Cheers, Jez.

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      • Jeff@NEEO
      • Head of Customer Experience
      • Jeff
      • 8 days ago
      • Reported - view

      Jez Thorpe When adding favorite channels you do it by manually inputting the channel to the selected channels logo via the app. There is no need to search by name. NEEO does not do this because your cable box does not either. If you want to search by actual channel name you have to go into your set-top box's exact search function. Press and hold the menu button on the NEEO Remote, and this will trigger the menu to come up. Let me know if this is what you're referring to so we're on the same page :).

      Thanks!

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  • Hi .Jeff,

    The reason why I need access to a alphanumeric keyboard is that if you are looking for programs to watch on Sky 'catch-up' you need press 'search' and enter the program name .

     

    Cheers, Jez.

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  • Jez Thorpe  To search on Sky you need to add the Search Button Shortcut, once you have done this it will take you sky's search page. This page has an alphabet that you scroll up and down on, this completely solved the issue for myself.

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