NEEO - Opinions?
Still as of yet have not received my NEEO. Coming on here and on Twitter I am see a lot of complaints/issues Is anyone happy with theirs? Feels a bit deflating to wait this long for what seems like a prototype in many respects. I mean issues with Sonos integration...that was one of the main selling points back then so why isn’t this perfect?
I just received mine and I must say software wise there are still a lot of improvements to be made but you can't expect it to be flawless.. This is a new product and a new company and what they produced is nothing more than an a ccomplishment. Keep in mind that they had to begin with nothing and in 2,5 years coming this far is amazing. The dedication of the team to improve the software is unusual! Maybe there are some issues but they work hard to resolve this, they just need our input to improve it.
So we need to be patient and post our problems/issues and in time the product will improve significant! In dutch we say: Rome wasn't build in one day
I understand issues, due to the multitude of devices which will be used with the product but Sonos is a single product. The Sonos integration was one of the biggest things talked about. Starting to think I’d be better using Apple HomeKit, or Alexa to control my equipment, and using the included tv remote. It worries me that voice control wasn’t built in as that’s the way everything is going.
I’ll be running the following
55 inch LG C7 OLED with SJ8 soundbar or Samsung 55 inch Q7F with MS550 soundbar
Sony BDPS1700 Blu Ray player
Sonos connect (attached to soundbar via optical)
Lightwave RF gen 2 switches and sockets attached to standard dimmable leds
lifx z strip or hue light strip under th cabinet and a few bulbs of the same brand in the lamps in the rooms
Is NEEO truly worth it? In my eyes the only use is to turn the soundbar on and switch the input for Sonos, because most other things can be voice controlled eg dimming the lights.
Even sky Q is voice controlled, and tv remotes are majority gesture control. Part of me feels that stepping from those remotes to the neeo would feel like going back in time.
My opinion, since you asked, is that despite a steep learning curve to program the device for my equipment (which really highlights the flexibility of the NEEO), my 5 old remotes are gathering dust as the NEEO delivers the functionality I wanted.
The tricky bit is that with some functions such as FF/Play/Pause/Reverse for my cable box, you no longer have a hard button to rest a finger on as one waits to press it. Rather, you have to hover over the screen and learn to target the correct icon. Some of the functions are controlled by the physical buttons beneath the remote's display screen. Takes a bit of experimentation to sort that out, but no big deal to me. Offsetting this is the fact that you no longer have to aim the remote at any piece of equipment. And, should a recipe not work, my first suggestion is to increase the "time delay" in the recipe, as my TV needed more time to switch between inputs, as an example.
So, yes, we are certainly serving as a beta group, but as the discussion threads show, the NEEO group seems to be very responsive as they address problems.
I suggest you go into the process of programming the system with the mindset that it will take couple of days of trail and error, and I certainly wouldn't rip out your old infrared remote system while setting up the NEEO.
I feel like it is only a matter of time until anything you're waiting for is supported. It's a very capable, well made device. It seems the lingering issues for most people stem from the function of the OS (not turning off unused devices, etc) and the device database (Sonos, PS4, etc), which can all be resolved with future firmware updates and device database updates.
Personally I am disappointed that after such a long wait and premium price point I can't make this my sole remote yet, it lacks support for some major technologies it promised. It lacks full PS4 support and the ps4 has become the centerpiece of my TV entertainment room. I can't program Digital TV Tuner stations as favorites for my TV because the channels are formatted like 12.1 and the TV control does not offer a decimal point on the keypad. As glaring and hindering as these issues are, they're either software or device database related and should be resolvable in the future. Best option is to go to the Idea Voting section and vote for your features or post them.