DIRECTV Genie clients C61K commands wrong

I notice when I hit the 'Menu' hard button on the remote it opens the Guide instead of the Menu as it should.  Can we get a fix?



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  • Can you try a long press on the menu button? Does that bring up the menu you are looking for? 

    • Patrick I will try that later and get back to you.  Why not make it just for the menu if the guide button is already on the screen?

    • Patrick The long press on the Menu button did open the Menu on the Genie client.

      • Patrick@NEEO
      • Community Manager
      • Patrick
      • 2 yrs ago
      • Reported - view

      Dave Overbaugh Thanks for the feedback. We usually try to add the commands to the short pressed which are used the most in daily usage, we think the settings menu is something that is not needed every day.

      Let us know what you think about that. As for the moment, I assume this is "solved".

    • Patrick I think it's fine the way it is.  I used it a bit more last night.  I use the Menu a lot myself because I look at my recordings (series manager, upcoming recordings...) a lot.

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  • the arrow buttons aren't working for the C61k-700

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