
Support and adding new Devices
Hi all
i spoke to the support.
They told me that they just will add devices with IR, which is clear, and you have to mail your Device you like to add to support@neeo.com
they are not lokin' into the NEEO forum anymore..
So please mail to support if you like to add new Devices.
this is just a information from my side, because i was sad nothing happens when someone asks for adding Devices.
i wish you all a pleasent day
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Wow.... NEEO continue to over-promise and under-deliver. Thanks for passing on the information nuro . This should have been communicated by whoever is left to keep the lights on via an official update. Seems pretty clear now that the NEEO servers will go offline smartly at 12:01 once the 24 month of "support" are up.
Did Raphael or any of the developers ever reach out to those of you who expressed interest in finding a way to keep our remotes from becoming e-waste? At the absolute minimum, there should be a way to back-up the current config locally. If not, any factory reset after the 24 months are up is gonna brick our devices. -
Anybody been successful in reaching support@neeo.com recently? I mailed them 3 weeks ago requesting to add a device (I attached all the IR codes) and so far no reply ...