D-Link Boxee Box - Controls Don't Work

I have a D-Link Boxee Box. I have an IR receiver plugged into the Boxee via USB. Neeo created a recipe for the Boxee Box but none of the commands do anything. The IR receiver lights up, indicating that the Boxee is receiving commands but nothing happens.

I have changed the device to be a Microsoft MCE Media Center (Advanced), which works well enough. For both a Philips Pronto and a Harmony I had used MS Media Center IR commands to control the Boxee.

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  • Hello Richard, I have forwarded your request to the Device Driver Team, we will get back to you as soon as possible. Regards,

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  • Richard Thomas

    This should be fixed. Please update your device. Thanks!

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    • Andy 

      There are now two D-Linke Boxee Box devices when I tried adding the Boxee again. One is called D-Link Boxee Box DSM-380. When I added this device the recipe came up with no commands and trying to add a shortcut returned that there were no commands. The other is called D-Link Boxee Box DSM-380 Ioschen. When I added this device the recipe came up with some commands that are pretty similar to what is on the Boxee Box remote. None of the commands did anything.

      I would consider this a low priority request. The MS MCE Media Center controls are workable at the moment and I can't imagine there are many customers who will still be using a Boxee Box.

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      • Andy
      • Andy
      • 2 yrs ago
      • Reported - view

      Richard Thomas 

      This was our fault! It's fixed now! The new data appears around 7PM CET. Please update your device according to this guide. Thanks!

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    • Andy 

      Thanks. That has fixed the issue of no commands appearing for the Boxee Box. I have tested them and they seem to work ok.

      As a feature request for the Boxee driver, I would like to have access to commands for the Boxee remote control's keyboard. The Boxee remote control has a full QWERTY keyboard on the back. I'm not sure if there are IR codes for the keyboard but it would be really convenient if they could be provided.

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    • Richard Thomas glad to hear!

      Andy will get back to you regard the IR keyboard commands. I doubt this exists but I don’t know. Thanks

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      • Andy
      • Andy
      • 2 yrs ago
      • Reported - view

      Richard Thomas 

      Glad to hear! I'm afraid, Raphael is right. There are no such infrared commands. I'm sorry!

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    • Andy 

      I expected as much. Thanks for checking.

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      • Michael
      • Michael
      • 2 yrs ago
      • Reported - view

      Richard Thomas i'm just wondering how the boxee box controls are working for you? because if i'm correct the original remote from the box is using an wlan signal.  so how does it work with IR? because for me the box is not responding at all...

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    • Michael I have a USB IR receive that I've plugged into one of the USB ports on the Boxee Box. I've had the receiver for a long time as I used it to control the Boxee with a Harmony remote. An IR receiver that is compatible Windows Media Centre seems to work.

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      • Michael
      • Michael
      • 2 yrs ago
      • Reported - view

      Richard Thomas Thanks for fast replay! i think i still have an IR receiver somewhere so i'll try tonight 

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    • Michael 👍

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