Brain is unable to control ANY device

Hi there,

The brain is connected to wifi, updated itself but I can’t seems to control nothing, any fix/troubleshooting I shld be looking at? Thanks 

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  • Hi, Ngai AC. Thank you for your feedback. Do I understand correctly, that you were able to connect your NEEO Brain successfully to your Netgear Orbi WiFi network? (You mentioned in another thread that there was an issue with the WiFi connection.) Do you have the same experience when your NEEO Brain is connected via ethernet cable? 
    What do you mean exactly when you say 

    updated itself?

    Would you mind sharing a photo of your set up? It could be related to the position of your NEEO Brain. Is the white LED on your NEEO Brain constant or blinking? 

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