Rotel RA-11 amp

Hi Ingrid Jeff

Can you please check the Rotel RA-11 codes? I added it from the device list, but only volume up/down and mute works...input selections, power on/off not functioning...thanks

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  • further testing shows the exact inputs not working are optical/coax 1 and 2. Could it be because on the actual amplifier, there are 2 buttons for 4 inputs? Optical/coax 1 is 1 toggle button. Optical/coax 2 is another toggle button.

    Thanks for getting back to me.

    Adam

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  • Hi,  Adam Newberry. Thank you very much for reporting this. I've forwarded this to the team. They will come back to you shortly. 

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  • Adam Newberry The team checked the codes which seem to be fine.

    Just to be safe, can you please check the position of the NEEO brain? Therefore, could you please try placing your NEEO brain closer to your device to send more IR signals. You can also use the additional IR emitter. If you have bookshelves or TV rack, try moving the brain or the IR emitter in the rack, or on the rack or place the IR emitter on or behind the device. The NEEO Brain emits IR in 360 degrees on the top and on the bottom of the NEEO Brain. You could also try holding the up of the NEEO brain in front of your device to send more IR signals. In that way, you can check easily if this is related to the Brains position. 

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  • Hi Ingrid . This is for sure not the issue...the brain is directly in front of the IR sensor of the Rotel. not more than 1 cm away. and I have tried different positions, assuming this was the first thing you would propose.

    As i said, power on/off works. volume works, mute works all flawlessly. the only issue is input selection for Optical/Coaxial inputs. 

    I have attached an image of the front of the amplifier input selection area, in case it helps you in any way...all inputs are single buttons, except the optical/coax where optical/coax switching is done via single button - i.e. Optical 1/Coax1 is 1 button & optical 2/coax 2 is another button.

    worked flawlessly on my logitech harmony elite

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    • Adam Newberry

      Since you mentioned power on/off at the beginning, I did understand that power on/off is not working. I'm sorry for this misunderstanding. 

      but only volume up/down and mute works...input selections, power on/off not functioning...

      If only the input selection for Optical/Coaxial is not working, you are right, that is not related to the Brains position. As you have already mentioned, this is because of the 2 buttons for 4 Inputs. As the manufacturer provides no further codes, I'm afraid we can't add or change any of these codes. I'll also tag Andy that he is aware of that. 

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  • Ingrid i'm confused that you are unable to do anything further...as said, my harmony elite manages to change between these inputs just fine, and i assume Neeo uses the same methods as the harmony which was only IR blaster - you only have the same cods that harmony has.

    are you confirming there is nothing more you can do?? as i have only had it 2 days and at first hurdle it is unsupported vs. the harmony which does provide the input switching function via IR blaster, i will likely have to return it..such a shame.

     

    here are the IR codes from the rotel manual:

    IR CODE 07 SOURCE OPTICAL/COAX 1

    0000 006D 0022 0002 0157 00AC 0015 0041 0015 0041 0015 0016 0015 0016 0015 0016 0015 0016 0015 0016 0015 0041 0015 0041 0015 0016 0015 0016 0015 0016 0015 0041 0015 0016 0015 0016 0015 0016 0015 0041 0015 0041 0015 0041 0015 0016 0015 0016 0015 0016 0015 0016 0015 0016 0015 0016 0015 0016 0015 0016 0015 0041 0015 0041 0015 0041 0015 0041 0015 0041 0015 0689 0157 0056 0015 0E94

    IR CODE 08 SOURCE OPTICAL/COAX 2

    0000 006D 0022 0002 0157 00AC 0015 0041 0015 0041 0015 0016 0015 0016 0015 0016 0015 0016 0015 0016 0015 0041 0015 0041 0015 0016 0015 0016 0015 0016 0015 0041 0015 0016 0015 0016 0015 0016 0015 0016 0015 0016 0015 0016 0015 0041 0015 0016 0015 0016 0015 0016 0015 0016 0015 0041 0015 0041 0015 0041 0015 0016 0015 0041 0015 0041 0015 0041 0015 0041 0015 0689 0157 0056 0015 0E94

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    • Adam Newberry 

      in fact Ingrid Andy

      here attached the Rotel document for the device...

      there are separate codes for Opt/Coax 1, Opt/coax 2, Opt 1, Opt 2, Coax 1, Coax 2....in fact 12 separate possible codes related to these inputs in their document.

      are they all implemented in Neeo?

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    • Adam Newberry Thanks a lot. That's awesome. I'll forward this again to the driver team. 

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    • Ingrid thanks.

      Im sure its a matter of getting the right codes...

      as i look at the document, vs whats available now on my neeo remote, 

      the document has lists a table called main codes, and a table called alternative main codes.

      both have 6 options related to the coax/optical inputs.

      What i see in my neeo app/remote is the individual selections i.e. Opt1, Coax1, opt 2, coax2, BUT i dont see however Opt/Coax 1, Opt/Coax2.

      and of course I am not sure which codes you use, either the main, or the alternative.

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    • Ingrid Andy so Now I see that the "input coaxial 1" and "input coaxial 2" commands from the Rotel a-14-b driver are giving me the required action on my ra-11. Can they just be copied/pasted over to the RA-11 driver?

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  • Hi, Adam Newberry. The driver team has just corrected the commands. The new data will be available at around 6 PM CET. Please update your device.

    The commands are now called Input Digital 1 and Input Digital 2. Please let us know if that works for you. Thanks. 

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    • Ingrid Yes, the toggle now works...thanks, Ingrid.

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    • Adam Newberry Perfect! Glad to hear that! 🙂

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