Channel Favorites

I'm using my neeo with a cox contour cable box.  With this cable box remote you have to click "ok" after entering a channel number to go to the channel.  I've setup my favorites on my neeo, but anytime I select one, I have to click ok to go to the channel.  Is there a way to program that button press for favorites?

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  • Which box are you using and with device name on NEEO?  I don't need to click OK on mine.  

    • Carnelian I'm using a Cisco 9865 with Cox.

  • I assume that you are seeing the difference since you are using two different command sets, as you posted over here .

    Michael Horton Could you test that using the command set "Cisco 9865 HDC Version 8" and let us know if the "enter" is missing there after choosing a fvorite? We do have that already in many code sets, so switching to that set might already solve your problem.

    • Patrick I'll give it a shot tonight and report back.  FYI, love the remote.  I know we're in alpha stage and there will inevitably be hiccups.

      • Patrick@NEEO
      • Community Manager
      • Patrick
      • 2 yrs ago
      • Reported - view

      Michael Horton Thanks a lot for your understanding and helping us to improve quickly! We do appreciate that 👍

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