Samsung TV UE55HU7100S long OK

Hello!

In SmartHub long OK press is used to do action on apps as upgrade, delete, move...WIth Neeo it doesn't work. If I hold OK, it just executes same thing as short press OK.

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  • Hello Alen Salamun I have submitted your request for the team to check if this is feasible, we will get back to you as soon as possible.

    Regards,

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  • Alen Salamun

    We have created a Live IR Test where you can test the included command.

    The Live IR Test works the following way:

    1. Navigate to the Settings Menu in your NEEO app.
    2. Navigate to NEEO Brain.
    3. Click on "Live IR Test".
    4. Enter into the text field the following code: vu8sZ7maE8
    5. Test the commands

    Thanks for testing!

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  • Hello Andy !

    long hold on “CURSOR ENTER” does the job!

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      Alen Salamun 

      Great! Which exact version did work best? Three different versions where included in the test. Thanks!

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    • Andy I quoted EXACT name of version - “CURSOR ENTER”. Other two had some additional things in name.

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      Alen Salamun 

      Thanks! I just learned that a long press for TVs on CURSOR ENTER is not yet activated software wise. I'll contact our developers. I'll let you know as soon as this is ready. Unfortunately it cannot be fixed ASAP.  Many thanks for your patience!

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      • Andy
      • Andy
      • 6 mths ago
      • Reported - view

      Alen Salamun 

      As this was not yet done software wise, I have now added an additional command called CURSOR ENTER (LONG PRESS) that already executes 2 second long press with just a single press on it. This will at least allow you to use this button. Please excuse that there was no update for such a long time. The new data appears around 6PM CET. Please update the device data on you NEEO. Thanks!

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