Vizio S4221W-C4

Andy Patrick - Hi!  I did the recent update, now on my Vizio S4221W-C4 Soundbar, the + button on the NEEO remote decreases the volume and the - button on NEEO remote increases the volume.  So, after the update it switched, can this be fixed?  It's kind of a pain, especially since it used to work correctly.

Let me know if you have any questions, thanks!

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  • Justin Klingelsmith

    Thanks for letting me know!

    Very strange, we haven't changed anything since February 2018 within this driver. To make sure the data is actually wrong, here's a Live IR Test:

    The Live IR Test works the following way:

    1. Navigate to the Settings Menu in your NEEO app.
    2. Navigate to NEEO Brain.
    3. Click on "Live IR Test".
    4. Enter into the text field the following code: BQ4NQ1pXpO
    5. Test the commands

    Thanks for testing!

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    • Andy Hi - when I ran the Live LR Test, it produced the same result.  When I pressed the volume up button the volume decreased, when I pressed the volume down button the volume increased, so it's still reversed.

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    • Justin Klingelsmith 

      Thanks for testing! Changed! The new data appears around 12AM CET.

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