
Can we use our existing NEEO remotes with Control4?
I bought NEEO years ago. Can I go buy a Control4 system and use my existing NEEO remote?
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I emailed them, this was their exact reply, with the "???????" at the end.:
"Hello Ian,
Thank you fro contacting NEEO Support. The original NEEO remote cannot work within the Control4 environment. Internal hardware has changed, as well as the firmware capabilities.
I am sorry for the inconvenience, please let me know if you have any questions or concerns.
Thanks,???????" -
Tad Forrest Why? changing out the CPU and Wifi / BLE chip is not visible from outside the housing. also new memory and all other stuff can be done with slight changes without user will notice. it is the same for all other tech, samsung and iphone as well. you can't tell from outside what memory is in there.
the actual C4 neeo is a complete new Hardware with the same housing, as i told before.
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Control4 Published a userguide on using NEEO:
https://www.control4.com/help/c4/user/userguide/#topics/interfaces/neeo/neeo_remote.htm