Onkyo TX-RZ610 support and skipped Power Off command.

I couldn't find the exact model for my AVR, but I found a similar code that has got me up and running for now. I would like to see support for the Onkyo TX-RZ610 added. 

I'm running into an issue where my recipes are not sending out the Power Off command to my receiver. (I can tell because the IR extender I'm using has a visible LED). From what I can tell, this is a case of the neeo being too smart for its own good. 

My receiver doesn't require a power on command before selecting an input. The input selection command will power on the receiver and select the input at the same time. I wanted to make my recipes quicker and more efficient, so I deleted the extra power on commands. 

From what I've been able to tell, the neeo brain will not send a power off command unless it is preceded by the power on command.  (Verified using the IR extender with the visible LED).  Given that the commands are discrete, this seems like a needless restriction for the neeo brain to impose. 

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  • William V Derr Thanks for the detailed feedback, that helps a lot! I am sure with all that information our device driver team will be able to add that device so that it works perfectly. They will let you know once that is ready for testing.

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  • William V Derr

    Many thanks for your request!

    We have added your TX-RZ610. Let me know if you have any issue with it. Thanks!

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  • Thank you for adding my receiver. My initial issue remains though. If I power the receiver on by selecting an input instead of using the power on command, the neeo will not send a power off command. The power off command will only be sent if it is preceded by a power on command. 

    The power on command is an unnecessary step that adds time to the recipes, when the input select command alone is sufficient to power the receiver on to the correct input. Unfortunately, it seems that without that power on command, the power off command is not sent when leaving the recipe. 

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      William V Derr 

      Hi again,

      this is a very strange behavior. We are going to check the commands for this driver again.

      Can you add the Power on and the off command to the shortcut screen and test if it also happens there?

      Thanks!

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  • Adding the power on and power off commands as shortcuts was how I did my troubleshooting. That was how I determined that the power off command wouldn't send if the receiver had been turned on by selecting the input. 

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      William V Derr 

      Can you send me a screen shot of both, your power on and power off recipe steps?

      Thanks!

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  • Here are the screenshots you requested. Mind you, these recipes work, but are inefficient. What I would like to do is delete the power on command and 5 second delay from the launch recipe. I've tested it this way and it works fine, but then the power off recipes stops working. 

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      William V Derr 

      Thanks!

      Can you please try again deleting the Power on step and take a look at the power off recipe steps? Is the power off step still present after deleting the power on? If you are not sure about it, you can send me another screenshot.

      Thanks!

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  • Yes, the power off command is still present in the power off recipe after deleting power on from launch recipes. The attached pictures show how I would like the recipes to work, but the power off command is not broadcast from the Neeo in this configuration. (I've tried deleting the Apple TV power off command from the recipe and the result was that no signals were broadcast when executing the power off recipe. The visible led on my ir extender did not flash at all.)  Like I said before, I've confirmed this behavior using shortcut buttons. The power off command will only broadcast if it is preceded by the power on command. 

    To go a step further, if I power the receiver on using the power on command from the neeo, turn it off manually and power it back on using one of the input buttons on the factory remote. The neeo can then broadcast the power off command and the receiver will respond.

    The inability to send a power off command unless it is preceded by a power on command is clearly a limitation imposed by the neeo and not by the receiver. 

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      • Andy
      • Andy
      • 1 yr ago
      • Reported - view

      William V Derr 

      Thanks for your feedback!

      We are going to test this here. I'll inform you as soon as there is a possible fix available.

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  • In the meantime I found a workaround that works and still allows me to get rid of the 5 second delay. I inserted the AVR power on command after the input select. It doesn't actually do anything since the receiver is already on, but it enables the neeo to send the power off command as part of the off recipe. 

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