Release Notes "Six Three Three Six" (Release 0.53.8)

Steveeo  

I'm curious about any positive received here?
They just told us we will never see an update again and that they only plan to keep the backend servers up for 24 month's then the remote will be dead in the water.   

Anthony Santilli does this mean the remote will cease to work in 24 months or will we just lose all support?

Anthony Santilli My positive comments were strictly in relation to changes in the new software/firmware release. I've made other non-positive comments in the Control4 thread regarding the acquisition and its implications.

Malcolm Cox I am still unclear on this also can someone clarify please !

Brad Hayden Malcolm Cox The remote and Brain are able to be used without the Cloud. Also the current app should run (if you are not needed to reinstall it). BUT you are not able to add new devices to the remote, when the servers will die.

Guillaume Aury you are able to revert to the old looks. Use the app to set it. 

Niels de Klerk i can't find where i can revert to the old look, could you help me ?

Guillaume Aury settings -> brain -> classic UI

Niels de Klerk perfect ! Thank you ! 

Patrick Thanks, that's a good news

Would you be able to let us modify the functions of the physical keys?
Or if it is not possible, to change the code programming for the Freebox (Alice)?

Patrick Thanks Patrick.  I'm sure you'll do the logo for PBS.  A couple logos have been missing that I've never asked for... how can I request those? They are 25-2 CUNY NY Gov and 25-1 CUNY NY Life (these two are in addition to the one that already exists for CUNY main channel 25-3)

Thanks!

Guillaume Aury the software is now end of life with this version, you'll never get an update. so you'll never can modify the functions of the physical keys. hope that helps.
sorry for this message..

nuro Guillaume Aury

You can't modify the physical keys natively but I've stated before - you absolutely can through the SDK.  My openHAB addon has this ability (basically clone a device, change the device bindings and readd it back to NEEO).

Tim Roberts thanks for that answer.
I think I'll have to become a computer scientist if I want to continue using this remote! Because I do not know at all what is openHab!

Patrick Is this going to happen? (Black-on-Black icon fix)

Patrick Hello Patrick, what about the update of the icons adjusted for the dark UI ?

Patrick any news ? 12 days ago you mentioned to upload the icons 'within the next days'.

Patrick Have the icons (tv channels) been updated now? I still have some dark ones.

Pontus Lernhag The new version offers the option under settings: NEEO BRAIN, Class UI Settings: Use Classic UI

Works ok for me

Johann Aschberger I know about that workaround.

Patrick  ??? 

you have disappeared ?

Guillaume Aury I think the word you’re looking for here is “abandoned”. It’s quite obvious that NEEO and Control4 don’t care at all about NEEO customers.

Patrick already a month went by.... is this going to be changed at all ?

Roman Widmer His last post was 2 weeks ago.  The only one still here from NEEO is Jeff and even he's not around that much anymore.  I don't think you can expect any support anymore.  Control4 will just keep the NEEO servers up for the 24 month minimum they're legally bound to and pull the plug on the first day of month 25.  I guess it's time to look for another remote if you're unhappy with certain bugs

Patrick said:
We'll be uploading adjusted icons during the next days for the dark UI.

Patrick  Jeff  Is that still the plan?

Also, I'm looking for some missing icons as well: https://planet.neeo.com/r/y7ww3p

Bill Kaczmarek apparently Elvis A.K.A. the "community manager" has left the building, no hope in calling in @Patrick anymore. Jeff and Andy are the only ones left here amongst us tumbleweeders fighting tumbleweed fires.

I don't know if that exactly falls wihtin his capacities but with the software team incl.  the GUI designer surely  dissolved, I would say if someone is technically able to make this still happen it would be Andy . But, given on one of his ansewrs after the "big announcement" I'm not sure he will be granted the ressources:

Andy  said:

That's all I can do from my side. Everything else would need software changes. [...] I'm afraid as there are no more software changes done, no.

(Yeah, I know it was "promised" but, after all, so has been Bluetooth, IR learning, hand recognition.....)

Still, and on a creative note: IF we were provided with the specifications and requirements to craft icons within the community, I am pretty sure it would be a minimum effort to implement these into the database ... so that would be a start and this is where Jeff might jump in.

James Long actually I consider the Neeos as buddies, buddies I like to jump into a boxing ring with and have some fun - like with friends.

James Long 😄

Jonnoy  Since this device is an accessory. I suggest adding a dummy device and replacing the recipe (open the NEEO app > tap on settings > tap on recipes > tap on the dummy device > click on edit launch) with the commands for your Dyson fan. In the multi-brain add the dummy device and let me know if this helps. 

Jeff Hi Jeff, thanks for the advice, I've tried this as a dummy blu-ray player which didn't then appear in the multi brain menu. Any advice on which specific dummy device to use please? Thanks again

 Jonnoy  Use a dummy Tv and select 'Yes, this Tv is my tuner'. Add the Dyson commands to the recipe. Power on, wait 5 seconds etc....

Jeff Afraid that didn't work, no worries not the end of the world!

Patrick 

Hey Patrick. I was interested in an option to add codes after support ends in 24 months. Was hoping to be able to use this remote as long as possible. 

Patrick 

Pity you did not include that in the final update. :(

Björn Stengel you should read the News. There will be No Updates anymore. 

Christian Read it few minutes later and this announcement makes me speechless. My wife will kill me for the amount of money for nothing.

Sven Wiese-Solty a community can only evolve if you have hardware available... sorry to be realistic now!

Paul Spee it looked like.. :)

Alex Eigenmann hahaha good joke 😂

Daniel Jordi  why. They presented this on the start up. I bought this because of this and many more things.  Why they shouldnt do it? If not then it would be not nice from NEEO. 

Alex Eigenmann Your absolutely right...

im upset too, but they wont release new features in future firmwares. they are shutting down the whole thing

Alex Eigenmann don't you read about that today? :)

Daniel Jordi  so neeo will no longer available??? I mean thats .......

if logitech would do something then they will have a Problem. 

At the start i liked Neeo. Its very good. But when they shut down ..... hellllooooooo. Lot of users supportet them and spend money that they can start includinv me and then they stop it. Whats about the neeo pro???? Is ghis also shut down????

nuro not all i guess. Only about new release. Can u show me?

Alex Eigenmann https://planet.neeo.com/t/q5wbv4

Daniel Jordi mhhh somit werde unsere Fernbedienungen nur noch austellungsstücke. Jetzt geht es noch doch wenn neuere Geräte kommen usw kann man diese irgendwann nicht mehr einbinden. Ich finde das schade dass man so eine tolle Fernbedienung nicht weitermacht/entwickelt. Wenn ich die Fernbedienung der famyli anschaue??????? Unglaublich. Endlich gabs eine Fernbedienung welche einfach und klar war in der Bedienung usw und dann wird es eingestampft :-((((

Alex Eigenmann leider ist es genau so 😩

Daniel Jordi dann muss wohl was anderes her. Aber 2 jahre gibts ja noch support. Mache niemehr was bei kickstarter. Vorallem nicht für sowas. Unglaublich. Fast 300.- zum Fenster raus. 

Alex Eigenmann das denken momentan einige...

ich hoffe das sie die software öffnen, damit engagierte user selbst treiber erstellen können...

Daniel Jordi warum macht das keine andere Firma weiter?? Für mich ist der Raphael wie ein Geldeintreiber. Etwas aufbauen kohle machen und dann weg zum nächsten und wieder kohle machen. Möchte nicht wissen wieviele kickstarter projekte der am Start hat. Und immer die Ankündigungen. Im so excited usw. bla bla bla. Dieser letzte Post hätte er sich sparen können. 

Alex Eigenmann es macht eine andere firma weiter!

control4 - die haben neeo übernommen...

diese kann jedoch nur via fachhändler gekauft und konfiguruiert werden.

jede anpassung kostet extra (vielleicht gibts auch ein abo-modell) 

kenne mich damit nicht aus.

Alex Eigenmann die Hoffnung bleibt, das sich ein paar begabte Hobby Programmierer (vllt auch aus der neeo Familie finden) die weil sie auch eine neeo privat nutzen, an der Software Writer arbeiten und sie immerhalb der nächsten 2 Jahre Open Source wird 

viele wären ja schon glücklich wenn IR learning und Hard key Konfiguration es bis dahin in die Software schafft.

BT hätte ich eh schon lange abgeschrieben. Aber Multi Brain ist jetzt eh ein Witz, da man nur noch gebrauchte Brains kaufen kann 

Michael Heldner Die Hoffnung stirbt bekanntlich zuletzt, aber ich persönlich glaube da nicht dran. Es gibt nämlich eine wesentlichen Unterschied zu anderen Geräten bei denen irgendwann mal der Support eingestellt worden ist, diese habe nämlich im vollen Umfang funktioniert. Ich nutzte z.B. immer noch eine Squeezebox, die wahr damals ihrer Zeit voraus und kann auch jetzt noch voll genutzt werden.

Bei NEEO ist das anders, NEEO selber hat es nicht geschafft die Hardware sauber einzubinden wie Bluetooth, bzw. das Gerät hat zu keinem Zeitpunkt das gemacht das immer alles angekündigt und beworben worden ist.  Es wäre ja durchaus möglich irgendwelche Treiber zu schreiben für andere Systeme, aber unter den jetzigen Vorraussetzung wird sich die Mühe keiner machen wenn man so oder so schon weis das in zwei Jahren Licht aus ist und man noch nicht mal die Möglichkeit hat selbstständig IR Codes zu ergänzen bzw. mit dem jetzigen Zeitpunkt auch gar keine Hardware mehr kaufen kann.

Auch das Thema Oberfächen Gestaltung ist hier mehrfach diskutiert worden, so lange man da nichts ordentlich anpassen kann und selbst simpelste Dinge wie ein Colorpicker, der immer wieder angekündigt worden war, sich nicht einbinden lassen, hat die ganze Zeit und Mühe die man in so was stecken würde keinen Sinn. 

Schreibt man da halt nun NEEO als Lehrgeld ab und wird in Zukunft den Marktschreiern auf Kickstarter und Co. weniger glauben, die viel verkünden aber dann wenig einlösen.

Das was am meisten Ärger ist der Umgang mit der community. Das ein Risiko besteht war und wohl allen klar. Wäre neeo Pleite gegangen hätten wir uns alle geärgert und es akzeptiert, zumal dann sicher die OpenSource Option bestanden hätte. So haben wir eigentlich Invest betrieben damit die Neeo Leute ihre Hardware verkaufen konnten und bis auf ein fast nutzloses Stück Hardware nichts bekommen haben. So darf Kickstarter nicht laufen. Von den normalen Bestellungen ganz zu schweigen.

Daniel Jordi  Jeff  Same question here. It does not switch automatically to the one room being the new home screen, and I can’t find a settings which would affect this behavior. Thank you for additional information.

thore I'm sorry what question are you referring too?

Jeff Hi Jeff, sorry, seems like my post was not correctly linked as a reply to the original post. I was referring to the question how you change to a one room setup obly, as this is mentioned in the release notes. I have my NEEO set up with only the living room, but the behavior is still the same as before the latest update, and I can’t find any setting which really sets this only room as the standard home screen, without having to select it first.

thore delete the room. when you have no room you are right in the menu

nuro how do i delete rooms?

Daniel Jordi i will make a one room setup this eve and will make some printscreens for the hole NEEO family :)

nuro I currently have only one room, but with lots of devices added to it. Deleting the room is not possible while the devices are linked to it (“Rooms containing a Brain can not be deleted.”) I assume I would have to set up everything from scratch, which a) does not make sensen and b) is not worth the hassle. 

This can’t be the intended change of the behavior, at least I hope so!

thore I only have one room in my Neeo setup. With the new firmware, when I press the Home button it now goes to that room instead of going to the page to select the room. I think this is how the new feature is supposed to work. You don't delete the room, it just becomes the new Home screen.

thore Yes, Like Steveeo, I just have one room and it now goes to that room when pressing the home button or restarting the remote. But the arrow is still always there to take you back to the useless "Welcome" page where your room is listed. Like much with NEEO, when we get a new feature, we only get a part of the new feature!

Daniel Jordi i tested it. you can only delete rooms where no devices are in. then it's like Steveeo said. you can "enter" the single room just by pressing the home button. i think that's what it supposed to be..

nuro thank you, i already thougt it was that way.

the useless welcome screen is still there

Daniel Jordi but only when you hit the back button on top, right? when pressing home you shold get to your "main room"

nuro yes exactly

Daniel Jordi thats the way it works.. no other thing were beeing programmed i think..

Alfred van der Schagt Thank you for letting us know. Can you open the NEEO app > tap on settings > tap on NEEO Brain > tap on Classic UI. Let me know if your favorite channels appear once more.

Thanks!

Jeff I have the same issue and switching to the classic UI does not bring them back.   The page with all my channel shortcuts has just disappeared

Tom M Reboot your NEEO Brain and let me know if this helps, please. 

Jeff Didn't work.   Favourites screen is still missing.   I enabled a recipe for my old satellite receiver and that has the favourites screen but for the 'TV' recipe watching using the internal tuner they've gone.

Tom M Thank you for the update. If the reboot did not help, I suggest re-adding them. I will keep an eye on this issue. Can you please dm me your NEEO hostname so I can keep track of this?

Jeff Removing and re-adding the TV device worked.   It asked 'does it have a tuner' during the adding process, which I assume is part of the 'TV with no tuners will no longer show the favorites screen' new feature.   And now I have favourites back, albeit an empty list which I now have to re-populate.   I did try updating the TV device before resorting to removing it and that did not fix it either.

I would hazard a guess that the new feature for TVs without tuners has broken the code and the default is 'no tuner'.

Tom M Thank you for the feedback! I really appreciate it :)

Nico Wendel Die gibt's aber nur incl. Einrichtung und Service....ich glaube nicht, dass sich das viele hier leisten können / wollen.

Nico Wendel ob jetzt Control4, Savant oder Crestron mit einer TSR-310 das kommt alles auf das Gleiche raus und sind alles in der USA ansässige Firmen undauf die in der USA erhältlichen Geräte spezialisiert. Du kannst Dir gerne ein Angebot von einem Händler machen lassen nur kommen da ganz andere Kosten auf Dich zu als Dich jetzt über das versenkte Geld für die NEEO zu ärgern. Ganz ehrlich wenn man auch die wenigen Tasten verzichten kann, die die NEEO zu bieten hat, nimm einfach ein Smartphone oder Tablett und Du kannst alles steuern was Du willst, hast eine anpassbare Remoteoberfläche und bekommst auch Rückmeldung von den meisten Geräten. 

Wenn man irgendwie auf der NEEO HTML darstellen könnte, dann wäre die auf Dauer auch für was zu gebrauchen und mann könnte beliebige Systeme anbinden, aber das scheint ja technisch nicht mit der NEEO Remote möglich zu sein.