Remote is not connecting
Hi, is there any support?
i love my neeo, but since 2 days the remote is not connecting to my brain.
After the loading interfaces it is goong to the oh no screen.
attached 2 Screenshots...
I have tried to reset the remote, but this doesnt helped.. any ideas?
thanks
Marcus
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Mate,
Do the following and will resolve your issue "more than likely"
1. Power off remote.
2. Press and hold power button and back button from off state untill the device returns to a welcome screen.
3. Power cycle your brain.
4. Once brain is back online (solid white led and can access via mobile app). Follow the welcome steps on the remote to pair the remote to the brain again.
馃憤