Add WANSA WLE50E8859 TV

Hello, 

Could you please add WANSA WLE50E8859 TV to your database ?

I couldn't  use my neeo since there are no tv 

please help 

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  • I have been promised a immediately help on Twitter 

    right now i think it’s a joke 1 day and no one reply to my request!!

     

    if you guys lazy why not added learn ir code from the first place?!

    i hope i get help Andy

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      • Andy
      • Andy
      • 4 yrs ago
      • Reported - view

      ABDULHADIKH 

      Dear Abdul,
      We are happy to let you know that we created a driver for your Wansa WLE50E8859. It will appear around 1AM CET. In case you have any issue controlling this device let me know.

      Thanks for your patience!

      Like
    • Andy I still Cant fint it ?!

      Update:

      Now i see but none of the button are working !

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  • Andy could i get your help? 

    None of the buttons is working I tried them all I think its the wrong code !

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      • Raphael
      • Raphael
      • 4 yrs ago
      • Reported - view

      ABDULHADIKH I believe Andy is currently in a plane from California to Switzerland. Once back I’m sure he can help. Thanks!

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      • Andy
      • Andy
      • 3 yrs ago
      • Reported - view

      ABDULHADIKH 

      Hi again,

      I'm very sorry for this! I'll look into this again ASAP.

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      • Andy
      • Andy
      • 3 yrs ago
      • Reported - view

      ABDULHADIKH 

      Hi again,

      We have checked our sources. No other commands are available. We are going to contact the manufacturer. I'll let you know as soon as there are any news. Many thanks for your patience!

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    • Andy Andy Is there any learning fearture in neeo ?! 
      And could you buy logitech haramony ir code if possiable or maybe import ?

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      • Andy
      • Andy
      • 3 yrs ago
      • Reported - view

      ABDULHADIKH 

      The learning feature will come within a future firmware release. Actually, Logitech does not support your device, too. Or where you able to control it with this remote?

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      • Andy
      • Andy
      • 3 yrs ago
      • Reported - view

      ABDULHADIKH 

      Of course we are not allowed to take commands from the Harmony remote. But I did a quick check on their compatibility page anyway. Your model does not come up. 

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    • Andy It does not it, it learn the IR code and its done 
      actually it ask me if my device can change the input to the right source direct or there is a list of inputs to select the order of the inputs

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      • Patrick
      • Community Manager
      • Patrick
      • 3 yrs ago
      • Reported - view

      ABDULHADIKH  As  Andy has said, IR learning is coming in a later release. Would you mind sharing a picture of your setup? I just want to make sure that the actual commands are the issue, and not the position of the NEEO Brain? Did you already try different positions or using the additional IR emitter that came with your NEEO? 

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  • Andy  I am still waiting for your reply when you will add the right code ? My neeo is useless right now!

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      • Andy
      • Andy
      • 3 yrs ago
      • Reported - view

      ABDULHADIKH 

      Hi again,

      Actually, just today I was able to obtain another command set. I have created a Live IR Test for you. 

      The Live IR Test works the following way:

      1. Navigate to the Settings Menu in your NEEO app.
      2. Navigate to NEEO Brain.
      3. Click on "Device Commands Support".
      4. Enter into the text field the following code: 2dnBvWeLTz
      5. Test the commands.

      Many thanks for testing this!

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    • Andy I did try it and didnt work !

      I hope i could see you guys enable learn feature by the end of month or i will sell it as it useless now !

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      • Andy
      • Andy
      • 3 yrs ago
      • Reported - view

      ABDULHADIKH 

      Hi again, 

      No I have sent you all possible Wansa TV commands. As long as this device is infrared controlled, one of these codes should work. Can you please try to reposition the Brain and test again the already to your device included commands and the IR test above? Thanks!

      FYI - The Brain must be in line of sight with the TV

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    • Andy i did but nothing happen ?!

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      • Patrick
      • Community Manager
      • Patrick
      • 3 yrs ago
      • Reported - view

      ABDULHADIKH  Can you share an image of your setup? I want to make sure that the IR commands actually do have a chance to get to the device.

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    • Patrick  i did 360 around the tv with the brain ! But nothing happen !

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      • Patrick
      • Community Manager
      • Patrick
      • 3 yrs ago
      • Reported - view

      ABDULHADIKH  Thanks for trying. I will try to get in touch with them to get the right IR codes.

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