Really no instructions?
You spent 4 years developing Neeo.
And not even 4 minutes on instructions.
Don't say go to app. App is no help.
Which power supply for brain? Which for dock? Does it matter? Who knows? It's not writen down anywhere.
Whats the disk with wire? Who knows? It's not writen down anywhere.
What are the black capsules for? Who knows? It's not writen down anywhere.
When I need to go online to find answers so as to not brick a $330 toy that means you failed
You say its super easy and fast setup. 2 days and counting my shit still don't work with Neeo.
My Home Theater Master MX500 was way better.
And guess what it came with an instruction sheet.Reply
Dude. Calm down. You literally came and blasted off 3 angry posts.
Use the search feature in Planet Neeo to see if similar questions have been asked.
Accept the fact there are no instructions. Your posts are noted. Now move on and try to ask for help, politely, to get started.
I had similar questions -- here is my thread. https://planet.neeo.com/t/x1f5j9/unclear-about-what-comes-in-the-neeo-remotebrain-boxReply
Karl Smith If I got that right, most of your answers have already been replied by all the great and friendly users here.
In general, I do agree, some more instructions, be it on paper or within the NEEO App could probably have got you started a bit quicker. I am collecting all of that information so we can have that missing hints added.
Power-Supplies: Doesn't matter which one you use on the NEEO Brain or on the dock. You can't really do anything wrong.
Disk with wire: This is an additional IR Emitter that can be plugged into the back of the NEEO Brain, this will then emit the very same Infrared signals as the NEEO Brain. This could, for example, be needed if you have all your devices but the TV in a cabinet, you can then have the NEEO Brain controlling all the devices in the cabinet, and this emitter can control the TV.Reply
I agree with Karl. After all of the time waiting for a unit and all of the claims of how well thought out everything was, beta testers and a box that is built better than most controls, they don't bother with even rudimentary instructions? It's ok to have them online, but they should have a section on the website for them. I shouldn't have to search through forums for the answer. He has every right to be upset and it doesn't bother me that he's venting.Reply